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Thanks Dunstonh, no they have not mentioned the fact that I didn't want or need the PPI.0
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Did you provide proof that you already had sufficient cover elsewhere as part of your complaint submission? If not, then this is where you have gone wrong.confusstimicated wrote: »Thanks Dunstonh, no they have not mentioned the fact that I didn't want or need the PPI.
Regardless, I would write asking them to respond directly to the complaint you made rather than simply offer to redress on what they consider was wrong with your PPI.0
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