Amazon extended returns policy for christmas

bron85

Hello all,

I seem to remember receiving a circular email from amazon stating that they'd extended their standard returns policy for items bought over the festive period, to the end of January 2013.

Does this ring any bells with anyone, or am I just imagining it?

I disregarded the mail at the time, but typically it is now when I may need to call upon its contents!

Regards,

Brendan

wealdroam

Well The Guardian reported on 26 December 2012...

Amazon Items purchased from Amazon.co.uk and dispatched during the period from 1 November 1 to 31 December inclusive may be returned at any time before midnight on 31 January.
In the case of gifts bought for you, you'll receive a gift certificate for the value of the goods. Unless there is something wrong with them, this will not include the cost of gift-wrapping or the cost of returning the item.
The rules are different if you received a gift that was fulfilled by a third-party seller via Amazon's Marketplace. In that case, you will need to contact the seller directly about the return.

Is this related to your other thread?
If so, note that that policy did not extend to marketplace sellers.

Have you noticed that people have replied to your other thread?

browneyedbazzi

Isn't it a bit late to need a returns policy that allows you to return something until end of January?

And no, I don't recall such an email - was it definitely a mailing list thing and not part of an order confirmation?