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Delll complaints

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db123456789
db123456789 Posts: 1 Newbie
in Techie Stuff
I am having absolutely no luck speaking with India - All they want to do is refer me back to the person I wish to complain about.
Does anyone have a number in the UK (which isnt routed to India!) for customer complaints?

Thanks
Debs

Comments

  • IcyEars
    IcyEars Posts: 686 Forumite
    Part of the Furniture Combo Breaker
    Don't have a number but if you search for Dell on www.saynoto0870.com it comes up with multiple results you could try.
  • Figment
    Figment Posts: 2,643 Forumite
    Part of the Furniture Combo Breaker
    Registered office addresses are here
    How do I add a signature?
  • cb1979
    cb1979 Posts: 221 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    I would write to them at their UK address and send it signed for and ask them for a reply in a certain time scale, and mention in the letter you are not satisfied with the way your complaint was delt with by their Indian call centre
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