Win! but no reply :(

mish90

no reply on facebook

EMMAP

mish90 wrote: »

no reply on facebook

Email her again and cc in customer services/reception/their main email.

If you still don't hear anything, call. Did she have a number in her email signature?

d0nner

Aww, I agree with other posters, don't give up!
I won Dorothy Perkins vouchers around that time and am still waiting for those to arrive.
The Facebook page is probably not monitored 24/7 so don't be disheartened that there's no reply yet - I'm sure it'll come.
Would definitely send a polite email again though, perhaps add one of those read receipt thingys so you know it gets there.

mish90

Thanks all for the advice, you're all stars

I feel cheeky emailing them so much but we need to know so we can book the time off work

mish90

After sending an 2 emails to the woman who originally contacted me, one to the editor and one to the facebook page i still have no reply i am so angry

mije1983

I won a prize from Stylist last year and it took over 2 months to arrive. It did take a lot of chasing from my side and often days went by without any email acknowledgment .

Give it a few days and if you still haven't heard email them again. As said above though, don't be too pushy or rude as there could well be a genuine reason for the delay.

The main thing is don't lose heart. I'm sure you will soon be enjoying your prize :j

Worriedmummy

My first win was with stylist and they took weeks to send my prize out. You will get it if you persevere xx