Advice on return please 30 March 2013 at 7:56PM edited 30 November -1 at 1:00AM in Ebay, Auctions, Car Boot & Jumble Sales 14 replies 1.3K views

dizzyrascal

How can this item be SNAD?
The seller could easily say it was sealed when they sent it.
Saying something isn't sealed does not change it into a SNAD, it won't make it a wrong product or faulty.
Buyer is not being honest here. They bought the item because they needed it. Then, later, someone else gave them the same item as a gift so they want to return the ebay item as they no longer need it.
Sometimes you just have to accept that life isn't always perfect and get over it.
It's not the sellers fault that the OP's GF bought them a copy too

pulliptears

dizzyrascal wrote: »

How can this item be SNAD?

**sigh**
Because this item was described as sealed and when it arrived it wasn't.

The seller could easily say it was sealed when they sent it.

Lmao, that line of thought undermines every case ever bought to eBay. Perhaps I should start selling £50 notes, send £20's and say sorry, it was a £50 when I sent it! Unless you think there is some game amongst postmen who like to seek out games and unseal them for the lols.

Saying something isn't sealed does not change it into a SNAD, it won't make it a wrong product or faulty.

Yes. It does. Seller said it was sealed, it wasnt. Its not as described. It's THAT simple.

Buyer is not being honest here. They bought the item because they needed it. Then, later, someone else gave them the same item as a gift so they want to return the ebay item as they no longer need it.

Perhaps, but as item arrived not as described that are within their rights to return.

Sometimes you just have to accept that life isn't always perfect and get over it.

I'll remind you of that particular attitude when you come here with a problem eh?

It's not the sellers fault that the OP's GF bought them a copy too

No, but it IS the sellers fault he described one thing and sent another now isn't it?

dizzyrascal

pulliptears wrote: »

No, but it IS the sellers fault he described one thing and sent another now isn't it?

Well if all you say is true then the op should have returned it upon receipt and rejected it for being an opened and therefore possibly used item instead of the new item they felt they had bought.

That is why I asked when the OP actually bought the item.
He says that the software is now available in a different format and is cheaper. That gives me the impression that some time has passed since he bought it.
Anyway, by his own admission he wants to return it because he no longer needs it and is now looking for a way out.
Not quite in the spirit of a snad in my opinion.

And to answer the OP's original question, no a private seller is not bound by DSR's.

techspec

VSynth wrote: »

It might be hard to sell because it is now available in a suite of software at low cost.

And theres the real reason you want to return in - girlfriend bought the same thing weeks ago my a**e.

People think we were all born yesterday.

But as for where you stand - you can return just about anything on ebay - as ebay is a buyers friend.