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Ordered something that hasn't arrived

2»

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  • Valli
    Valli Posts: 25,768 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    wealdroam wrote: »
    errr...

    The five page document linked to in post #2 is entitled...
    Plastic Cards - A guide to consumer protection in the UK

    It covers both Chargebacks and Section 75.


    And, in the opening paragraph, section 75 is mentioned. And again in the second.
    Don't put it DOWN; put it AWAY
    "I would like more sisters, that the taking out of one, might not leave such stillness" Emily Dickinson
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  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Valli wrote: »
    And, in the opening paragraph, section 75 is mentioned. And again in the second.
    And the name of the file includes section 75 in it.

    Chargeback is also mentioned in the second paragraph.
    What is your point?

    On page three there is stuff entitled...
    Disputed Transactions using the chargeback mechanism

    No-one suggested a section 75 claim was appropriate.
  • dalesrider
    dalesrider Posts: 3,447 Forumite
    Valli wrote: »
    You have - that's what you linked to in post 2.

    NO.... In #2 Stclair said......
    You could do a credit card charge back via your card issuer.

    While the file linked to is called S75 and 1st bit is about S75 there is more that is not.
    Never ASSUME anything its makes a
    >>> A55 of U & ME <<<
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