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Interesting (?) NatWest CC event

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Earlier this week I did a few calcs and worked out that paying off the remainder of my NatWest loan by transferring an amount from my NatWest CC to my current account, then immediately transferring to another card at 0% (2.9% fee) for 12 months was much cheaper than simply paying the loan.

Anyway, I made the money transfer from the NW CC, fee free but interest bearing from day one, as I was aware. This went through fine, and was deposited in my Nationwide FlexAC the next morning.

Today, I log into my NatWest CC account to discover my account is restricted (though my available credit had gone back to max, as the balance transfer had gone through in record time - kudos to Barclaycard for that). So I call them - apparently this is a fraud protection event, and I have to go through a lengthy process to get the card unblocked.

My issue (finally!) is this - what point is there in this after the money has already been deposited in the recipient's account?! I'm al for fraud prevention, but it would have made more sense if they'd placed a hold on this transaction before paying it, rather than after!?

Bit of a rant, but wondered if anyone had come across this before, or could see something I'm missing?

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