Ryanair flight problems

kehlan

Hi I booked flights for myself and my husband from Stansted to Maastricht with ryanair, going for three nights. Ive also booked a hotel and some very expensive concert tickets to see Andre Rieu while over there.
this was supposed to be a nice anniversary break for my husband and myself.
Now Ryanair have informed me that my flight is cancelled and I will travel a day later. My return home flight has been left on the same day though so I amlosing a day of the holiday I paid for.
Ive tried changing my return flight but the website wants an extra £150 as flight prices have increased since I booked. I dont feel this is fair. I have tried and tried to find a way of contacting ryanair, but cant find a phone number or an email. My only option is to accept the change and lose a days holiday, even though its all paid for, or cancel the flight and rebook at a much more expensive price. do I have any rights here and any way of contesting this?

Ich_2

Regarding rights it depends how far in advance the flights are.

If you go to https://www.Ryanair.com, right at the top of the page is the option "Contact Us" try clicking on that and then on the options given.
there are phone numbers etc. there

jpsartre

kehlan wrote: »

Ive tried changing my return flight but the website wants an extra £150 as flight prices have increased since I booked.

I believe they will change this for you free-of-charge if you call them (assuming both flights are on the same booking of course).

bagand96

I'm also sure they'll change you're return flight for free if you ring them. Ryanair are usually very accommodating when it's them that's changing your schedule. There was a post on here recently where they changed someone's route completely

The number can be found here: http://www.ryanair.com/en/questions/contacting-customer-service but from the UK it's 0871 246 0000 and costs 10p per minute.