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wireless

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got a new laptop works fine with Ethernet cable in am on virgin media ,but when I try to connect it to my wireless router I get no service or it says limited service .my router is a belkin .

Comments

  • AlecEiffel
    AlecEiffel Posts: 874 Forumite
    How strong is the wireless signal as shown in Windows? If it's weak despite being close to the router you could change the router channel as you may be getting interference from neighbour's routers.

    If the signal is fine you could try updating your wireless driver (my old Acer refused to play with my Sky router til I did this. Connected to the router at full stength but had limited/local service only).
  • diable
    diable Posts: 5,258 Forumite
    Might need to update the drivers on the card and then configure it.
  • Stooby2
    Stooby2 Posts: 1,195 Forumite
    If you're on Virgin cable you should have a Superhub by now?

    It could be your firewall/antivirus. Somewhere in the settings is a "trusted zone" setting, that you may need to add the router to. It's usually on the ip address of 192.168.0.1
  • stevemcol
    stevemcol Posts: 1,666 Forumite
    Might be expedient to take your lappy somewhere with free wifi and see if it will connect. If it will, start with your router. Connect with you Ethernet cable and check the wireless settings. Try turning off security to start with and go from there.
    Apparently I'm 10 years old on MSE. Happy birthday to me...etc
  • Figment
    Figment Posts: 2,643 Forumite
    Part of the Furniture Combo Breaker
    The limited connectivity is usually an indication that the laptop failed to get an IP address from the router, and is therefore using a local private address (the IP will begin 169.254)

    Simply restarting the router, followed by rebooting the laptop may solve your issue.
    How do I add a signature?
  • Bollotom
    Bollotom Posts: 957 Forumite
    500 Posts
    I have the same problem when reinstalling windows. I found out it was the Atheros driver. And when I downloaded and installed it everything worked.
    Also on one occasion I looked at the Superhub wireless settings and the wireless thingy had to be clicked to turn it on.

    Superhub addy should be http://192.168.0.1 and if you haven't altered it, Username is admin and password changeme
    OR
    And as said already. Turn off computer, turn off hub. Wait a few minutes and turn on hub, let lights settle down then turn on computer. Hopefully this will sort you out. :cool:
  • Hi
    Had the same problem with sons not connecting to wireless. He too had Belkin trying to connect to wireless.
    What I did was to turn security off WPA, connecting to internet unsecured.
    Go to device Manager,Click network adapter,then click Belkin,Right click and select update driver. Once you have done that revert back to secure internet connection.

    Hope that helps
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