MSE News: Travel firms told to reveal hidden holiday costs

Former_MSE_Helen

"Companies must provide clear, transparent and timely information when advertising and selling holidays, says the OFT..."

Read the full story:

Travel firms told to reveal hidden holiday costs



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richardw

"Information on optional extras such as baggage and seat selection must be clearly available from the first stage of the booking process."

Is that before or after you pick the flight you want to go on?

Btw http://www.oft.gov.uk/news-and-updates/press/2013/28-13#.UVGs3IwgGSM

tamiami

Does that include the debit card charges that the online travel agents charge I wonder??

Alan_Bowen

Yes it does, the basic price must include the debit fee charge although there can be extra charges for paying by credit card

hairy_g

MSE_Helen wrote: »

"Companies must provide clear, transparent and timely information when advertising and selling holidays, says the OFT..."

Read the full story:

Travel firms told to reveal hidden holiday costs



Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.

How about when you get to the hotel, and find you have to pay extra for Air conditioning (€5 per day ) Use of Fridge (€4 per day ) .
Zante, 40C heat, June 2012.

mo786uk

Misleading omission under the CPRs if you were not informed of those hotel charges