We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

HSBC - Anyone had this problem

Hey guys,

I've just logged onto HSBC online banking, and overnight, my investments, about £400,000 of mortgages, some pension savings and about 8 insurance policies have disappeared!

I've spoken to them, and they're stating that it's showing up on their main computer system, but I want them back, if that makes sense!

CK
💙💛 💔

Comments

  • walesrob
    walesrob Posts: 1,150 Forumite
    I've had the same thing with my HSBC accounts - they sometimes disappear, to return the next day.
  • Maybe it was just a computer error. If is showing up on their main computers then it is probably just some glitch in their site, but make sure you follow it up so you don't get screwed.
  • CKhalvashi
    CKhalvashi Posts: 12,134 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Thanks guys;

    The investments are worth more than the mortgages, which was my reason for asking there.

    I don't worry if they're not on the screen, I just worry if they've disappeared.

    CK
    💙💛 💔
  • dalesrider
    dalesrider Posts: 3,447 Forumite
    CKhalvashi wrote: »
    Thanks guys;

    I don't worry if they're not on the screen, I just worry if they've disappeared.

    CK

    They have borrowed them to pay the staff bonus.... Don't worry they will reappear in a few months time. :rotfl:
    Never ASSUME anything its makes a
    >>> A55 of U & ME <<<
  • CKhalvashi
    CKhalvashi Posts: 12,134 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    dalesrider wrote: »
    They have borrowed them to pay the staff bonus.... Don't worry they will reappear in a few months time. :rotfl:

    Hahaha, I am an HSBC shareholder, so it's possible :rotfl:

    Just kidding, I've just logged back on, and they're back. It's not the first time this has happened, but I just wanted to check it's a normal part of the banking experience. I wasn't suggesting they've run with the money :)

    CK
    💙💛 💔
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.7K Banking & Borrowing
  • 253.4K Reduce Debt & Boost Income
  • 454K Spending & Discounts
  • 244.7K Work, Benefits & Business
  • 600.1K Mortgages, Homes & Bills
  • 177.3K Life & Family
  • 258.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.