need sound on my computer

spursman

Hi all
expect there is an easy solution to this but i dont know it.
i have been given a computer which is great 1 problem though, there is no sound, i have looked on the control panel under sound & audio devices & the problem seems to be under volume device the marker is set to low, but the volume device page is greyed out so i cannot perform any tasks on it. if anyone knows the solution i would be grateful for any help
thanx in anticipation
all the best
Spursman

Millionaire

has it got speakers?

Jzpop

Is the sound card enabled / installed properly / present?

Right-click My Computer, choose Properties, click on Hardware Device Manager, scroll down to Sound, video and game controllers, make sure there is a sound card listed there. If any devices have a yellow exclamation mark beside them, double-click the device name, and tell us what the error message says.

Most likely cause for this is incorrect or missing sound card drivers.

spursman

Millionaire yes it does have speakers
Jzpop there is a yellow exclamation mark beside C-MEDIA AC97 Audio Device & it says This device cannot start (code 10)
thanx again in anticipation
all the best
Spursman

Jzpop

Unfortunately, the AC 97 has many variations. The best way forward is to identify the exact make and model of your motherboard (as the sound card is built into your motherboard) and then download the correct drivers from the motherboard manufacturer's website.

To do this, go to the link below, download everest, install and run it. Use Everest to check what motherboard you have, and post the details back here. One of us will be able to point you at the correct drivers for your soundcard, using that information -
http://www.majorgeeks.com/download4181.html

spursman

Field Value
Motherboard ID 62-1210-001131-00101111-040201-I845G$845GV_845GV RELEASE 12/10/2004
Field Value
Motherboard Name Unknown
i'm in the dark here hope this helps
all the best
Spursman

Jzpop

Hmmm, not as helpful as it should have been

Try
http://www.driverzone.com/device.php?id=7647

Millionaire

try this for motherboard details which may help

http://www.belarc.com/free_download.html

spursman

have downloaded C-media-5.12(1).zip-Win-RAR
now what

Jzpop

Sounds like you have downloaded a compressed file. To uncompress (expand) it, go to -
http://www.rarlab.com/download.htm

Download and install version 3.62. Once Winrar is installed, simply right-click the driver file that you downloaded and choose 'Extract here' to extract the file into the same folder as the original compressed version.

You will then be able to double-click the file that has just been expanded - probably will have the same file name, but ends in .exe

spursman

Hi all
thanks for your help have installed drivers sound now working thanks again
all the best
Spursman