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freezing intermittent laptop :(

nikiyoung
nikiyoung Posts: 576 Forumite
in Techie Stuff
Hi Guys
My computer keeps freezing on me for about a minute wont respond to anything even control alt delete.
Also I have noticed that sometimes when typing that there can be about 5 seconds gap between me pressing a key and it appearing on the screen?
tried to do a hijack this but it wont let me safe a log file ;(
Any ideas greatly received :)
Niki
:wave:
«1

Comments

  • bengalknights
    bengalknights Posts: 5,021 Forumite
    Part of the Furniture 1,000 Posts
    First check your task manager to see if any programs are running a high amount of memory/processor, if so find out which one and try ending task
  • nikiyoung
    nikiyoung Posts: 576 Forumite
    edited 25 March 2013 at 8:00PM
    Thanks - chrome is listed as the big one which is what I am using when the computer freezes
    :wave:
  • waddler_8
    waddler_8 Posts: 3,588 Forumite
    Post me a DDS log - should take 2-3 minutes.

    Download DDS from the link below and save it to your desktop:

    Link

    After you've downloaded it and saved it to your desktop:
    • Double click DDS to run it.
    • When it's finished, DDS will open two logs:
    1. DDS.txt
    2. Attach.txt
    Save both reports to your desktop.

    Copy & paste the contents of just DDS.txt for now and post it here (you may need to split the log over separate posts)
  • nikiyoung
    nikiyoung Posts: 576 Forumite
    link broken :(
    :wave:
  • waddler_8
    waddler_8 Posts: 3,588 Forumite
    Right click > save link as...
  • nikiyoung
    nikiyoung Posts: 576 Forumite
    hmmm probably have to wait but all it did was create a box on my desktop saying "Two logs shall be created on your desktop" ?
    :wave:
  • waddler_8
    waddler_8 Posts: 3,588 Forumite
    Yes, they'll be there when it finishes.
  • nikiyoung
    nikiyoung Posts: 576 Forumite
    DDS (Ver_2012-11-20.01) - NTFS_AMD64
    Internet Explorer: 9.0.8112.16470 BrowserJavaVersion: 10.17.2
    Run by Admin at 20:32:06 on 2013-03-25
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.3895.1931 [GMT 0:00]
    .
    AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
    SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
    SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    FW: McAfee Firewall *Enabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
    .
    ============== Running Processes ===============
    .
    C:\windows\system32\lsm.exe
    C:\windows\system32\svchost.exe -k DcomLaunch
    C:\windows\system32\svchost.exe -k RPCSS
    C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\windows\system32\svchost.exe -k LocalService
    C:\windows\system32\svchost.exe -k netsvcs
    C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_58afa5ca50c7b5e7\STacSV64.exe
    C:\windows\system32\svchost.exe -k GPSvcGroup
    C:\Program Files\Dell\DellDock\DockLogin.exe
    C:\windows\system32\svchost.exe -k NetworkService
    C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE
    C:\windows\system32\WLANExt.exe
    C:\Program Files\Dell\DW WLAN Card\bcmwltry.exe
    C:\windows\System32\spoolsv.exe
    C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Program Files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe
    C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_58afa5ca50c7b5e7\AESTSr64.exe
    C:\Windows\SysWOW64\bgsvcgen.exe
    C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files (x86)\Kodak\AiO\Center\EKAiOHostService.exe
    C:\Program Files (x86)\Kodak\AiO\StatusMonitor\EKPrinterSDK.exe
    C:\Program Files (x86)\Kodak\CloudPrinting\KCPConnector.exe
    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
    C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    C:\Program Files (x86)\Common Files\Motive\McciCMService.exe
    C:\windows\system32\mfevtps.exe
    C:\windows\system32\rundll32.exe
    C:\windows\system32\rundll32.exe
    C:\windows\SysWOW64\rundll32.exe
    c:\Program Files (x86)\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
    C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
    c:\Program Files (x86)\Microsoft SQL Server\90\Shared\sqlbrowser.exe
    c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
    C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
    C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
    C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\windows\system32\SearchIndexer.exe
    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
    C:\windows\System32\svchost.exe -k secsvcs
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\windows\system32\wbem\wmiprvse.exe
    C:\windows\system32\Dwm.exe
    C:\windows\Explorer.EXE
    C:\windows\system32\taskhost.exe
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\Program Files\IDT\WDM\sttray64.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Dell\DW WLAN Card\WLTRAY.EXE
    C:\Windows\System32\igfxtray.exe
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Windows\System32\spool\drivers\x64\3\EKIJ5000MUI.exe
    C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
    C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\windows\System32\svchost.exe -k LocalServicePeerNet
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files\McAfee.com\Agent\mcagent.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Users\Family Young\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
    C:\windows\sysWOW64\wbem\wmiprvse.exe
    C:\windows\System32\svchost.exe -k swprv
    C:\windows\system32\wbem\WmiApSrv.exe
    C:\windows\system32\SearchProtocolHost.exe
    C:\windows\system32\SearchFilterHost.exe
    C:\windows\system32\igfxsrvc.exe
    C:\windows\system32\wbem\wmiprvse.exe
    C:\windows\System32\cscript.exe
    .
    :wave:
  • nikiyoung
    nikiyoung Posts: 576 Forumite
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://search.myheritage.com
    uSearch Bar = hxxp://www.google.com/ie
    uSearch Page = hxxp://www.google.com
    uDefault_Search_URL = hxxp://www.google.com/ie
    mStart Page = hxxp://search.myheritage.com
    uSearchAssistant = hxxp://www.google.com/ie
    uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
    mSearchAssistant = about:blank
    uURLSearchHooks: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - <orphaned>
    uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
    mWinlogon: Userinit = userinit.exe
    BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
    BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
    BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
    BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20120813190717.dll
    BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
    BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
    BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
    TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
    TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    uRun: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
    mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
    mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
    mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
    mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
    mRun: [EKStatusMonitor] C:\Program Files (x86)\Kodak\AiO\StatusMonitor\EKStatusMonitor.exe
    mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    mRunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"
    mRunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
    dRunOnce: [SPReview] "C:\windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915&quot; /build:7601
    dRunOnce: [KodakHomeCenter] "C:\Program Files (x86)\Kodak\AiO\Center\AiOHomeCenter.exe"
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\PHOTOF~1.LNK - C:\Program Files (x86)\Common Files\Panasonic\PHOTOfunSTUDIO AutoStart\AutoStartupService.exe
    mPolicies-Explorer: NoActiveDesktop = dword:1
    mPolicies-Explorer: NoActiveDesktopChanges = dword:1
    mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
    mPolicies-System: ConsentPromptBehaviorUser = dword:3
    mPolicies-System: EnableUIADesktopToggle = dword:0
    IE: Add to Google Photos Screensa&ver - C:\windows\System32\GPhotos.scr/200
    IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office14\EXCEL.EXE/3000
    IE: Se&nd to OneNote - C:\PROGRA~2\MIF5BA~1\Office14\ONBttnIE.dll/105
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
    IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
    DPF: {1C11B948-582A-433F-A98D-A8C4D5CC64F2} - hxxp://bq.kp.2020.net/planner/Core/Player/2020PlayerAX_Win32.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
    TCP: NameServer = 192.168.1.254
    TCP: Interfaces\{9871A6AD-EBBA-4AF8-9F60-C514DD482E98} : DHCPNameServer = 192.168.1.254
    TCP: Interfaces\{9871A6AD-EBBA-4AF8-9F60-C514DD482E98}\244584572633D273159375 : DHCPNameServer = 192.168.1.254
    TCP: Interfaces\{9871A6AD-EBBA-4AF8-9F60-C514DD482E98}\244584F6D65684572623D2156415A5 : DHCPNameServer = 192.168.1.254
    TCP: Interfaces\{9871A6AD-EBBA-4AF8-9F60-C514DD482E98}\244584F6D65684572623D26325B4A4 : DHCPNameServer = 192.168.1.254
    TCP: Interfaces\{9871A6AD-EBBA-4AF8-9F60-C514DD482E98}\244584F6D65684572623D275454584 : DHCPNameServer = 192.168.1.254
    TCP: Interfaces\{9871A6AD-EBBA-4AF8-9F60-C514DD482E98}\244584F6D656845726D273245344 : DHCPNameServer = 192.168.1.254
    Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\MSC\McSnIePl.dll
    Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
    Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
    Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
    Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    SSODL: WebCheck - <orphaned>
    SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
    mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\25.0.1364.172\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
    x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
    x64-BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\McAfee\SystemCore\ScriptSn.20120813190717.dll
    x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
    x64-BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
    x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
    x64-BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    x64-TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
    x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
    x64-Run: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe
    x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
    x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
    x64-Run: [Broadcom Wireless Manager UI] C:\Program Files\Dell\DW WLAN Card\WLTRAY.exe
    x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
    x64-Run: [IgfxTray] C:\windows\System32\igfxtray.exe
    x64-Run: [HotKeysCmds] C:\windows\System32\hkcmd.exe
    x64-Run: [Persistence] C:\windows\System32\igfxpers.exe
    x64-Run: [EKIJ5000StatusMonitor] C:\windows\System32\spool\DRIVERS\x64\3\EKIJ5000MUI.exe
    x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
    x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
    x64-DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
    x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
    x64-Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\McAfee\MSC\McSnIePl64.dll
    x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
    x64-Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
    x64-Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
    x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
    x64-Notify: igfxcui - igfxdev.dll
    x64-SSODL: WebCheck - <orphaned>
    x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 mfehidk;McAfee Inc. mfehidk;C:\windows\System32\drivers\mfehidk.sys [2010-10-13 771536]
    R0 mfewfpk;McAfee Inc. mfewfpk;C:\windows\System32\drivers\mfewfpk.sys [2011-4-5 340216]
    R0 PxHlpa64;PxHlpa64;C:\windows\System32\drivers\PxHlpa64.sys [2010-12-30 55856]
    R2 AdobeActiveFileMonitor9.0;Adobe Active File Monitor V9;C:\Program Files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe [2010-9-30 169408]
    R2 AESTFilters;Andrea ST Filters Service;C:\windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_58afa5ca50c7b5e7\AESTSr64.exe [2010-6-22 89600]
    R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]
    R2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-6-22 13336]
    R2 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;C:\Program Files (x86)\Kodak\AiO\Center\EKAiOHostService.exe [2012-10-19 395200]
    R2 Kodak AiO Status Monitor Service;Kodak AiO Status Monitor Service;C:\Program Files (x86)\Kodak\AiO\StatusMonitor\EKPrinterSDK.exe [2012-10-15 779200]
    R2 Kodak Cloud Software Connector;Kodak Cloud Software Connector;C:\Program Files (x86)\Kodak\CloudPrinting\KCPConnector.exe -s --> C:\Program Files (x86)\Kodak\CloudPrinting\KCPConnector.exe -s [?]
    R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2012-12-3 201304]
    R2 McMPFSvc;McAfee Personal Firewall Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2012-12-3 201304]
    R2 McNaiAnn;McAfee VirusScan Announcer;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2012-12-3 201304]
    R2 McProxy;McAfee Proxy Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2012-12-3 201304]
    R2 McShield;McAfee McShield;C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe [2011-4-5 241456]
    R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe [2011-4-5 218760]
    R2 mfevtp;McAfee Validation Trust Protection Service;C:\windows\System32\mfevtps.exe [2011-4-5 182752]
    R2 MSSQL$EONENERGYFIT;SQL Server (EONENERGYFIT);C:\Program Files (x86)\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe [2010-12-10 29293408]
    R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2012-1-7 1153368]
    R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2010-6-22 1692480]
    R2 UNS;Intel(R) Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2010-6-22 2320920]
    R3 BcmVWL;Broadcom Virtual Wireless;C:\windows\System32\drivers\bcmvwl64.sys [2010-6-22 20984]
    R3 cfwids;McAfee Inc. cfwids;C:\windows\System32\drivers\cfwids.sys [2011-4-5 70112]
    R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\windows\System32\drivers\CtClsFlt.sys [2010-6-22 172704]
    R3 HECIx64;Intel(R) Management Engine Interface;C:\windows\System32\drivers\HECIx64.sys [2010-6-22 56344]
    R3 Impcd;Impcd;C:\windows\System32\drivers\Impcd.sys [2010-6-22 158976]
    R3 IntcDAud;Intel(R) Display Audio;C:\windows\System32\drivers\IntcDAud.sys [2010-6-22 271872]
    R3 mfeavfk;McAfee Inc. mfeavfk;C:\windows\System32\drivers\mfeavfk.sys [2011-4-5 309840]
    R3 mfefirek;McAfee Inc. mfefirek;C:\windows\System32\drivers\mfefirek.sys [2011-4-5 515968]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S3 androidusb;SAMSUNG Android Composite ADB Interface Driver;C:\windows\System32\drivers\ssadadb.sys [2011-5-13 36328]
    S3 fssfltr;fssfltr;C:\windows\System32\drivers\fssfltr.sys [2013-1-29 57856]
    S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2012-9-12 1512448]
    S3 HipShieldK;McAfee Inc. HipShieldK;C:\windows\System32\drivers\HipShieldK.sys [2012-12-3 196440]
    S3 HTCAND64;HTC Device Driver;C:\windows\System32\drivers\ANDROIDUSB.sys [2009-11-1 33736]
    S3 mferkdet;McAfee Inc. mferkdet;C:\windows\System32\drivers\mferkdet.sys [2011-4-5 106552]
    S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\windows\System32\drivers\rdpvideominiport.sys [2012-11-28 19456]
    S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\System32\drivers\RtsUStor.sys [2010-6-22 232480]
    S3 RTL8167;Realtek 8167 NT Driver;C:\windows\System32\drivers\Rt64win7.sys [2010-6-22 325152]
    S3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);C:\windows\System32\drivers\ssadbus.sys [2011-5-13 157672]
    S3 ssadmdfl;SAMSUNG Android USB Modem (Filter);C:\windows\System32\drivers\ssadmdfl.sys [2011-5-13 16872]
    S3 ssadmdm;SAMSUNG Android USB Modem Drivers;C:\windows\System32\drivers\ssadmdm.sys [2011-5-13 177640]
    S3 ssadserd;SAMSUNG Android USB Diagnostic Serial Port (WDM);C:\windows\System32\drivers\ssadserd.sys [2011-5-13 146920]
    S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2012-11-28 57856]
    S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\System32\drivers\usbaapl64.sys [2011-8-2 51712]
    S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2010-8-30 1255736]
    S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\windows\System32\drivers\yk62x64.sys [2009-6-10 389120]
    .
    =============== Created Last 30 ================
    .
    2013-03-25 18:03:03 76232 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{D2BF9696-C7DF-46D3-87E9-6FFB3294505F}\offreg.dll
    2013-03-25 14:30:57 388096 ----a-r- C:\Users\Admin\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
    2013-03-25 14:30:56
    d
    w- C:\Program Files (x86)\Trend Micro
    2013-03-25 13:48:17
    d
    w- C:\Users\Admin\AppData\Local\Programs
    2013-03-22 06:36:09 9311288 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{D2BF9696-C7DF-46D3-87E9-6FFB3294505F}\mpengine.dll
    2013-03-16 06:30:42 4546560 ----a-w- C:\windows\SysWow64\GPhotos.scr
    2013-03-12 10:20:53 95648 ----a-w- C:\windows\SysWow64\WindowsAccessBridge-32.dll
    2013-02-28 22:06:05
    d
    w- C:\Program Files (x86)\BBC iPlayer Desktop
    2013-02-27 14:40:06 2776576 ----a-w- C:\windows\System32\msmpeg2vdec.dll
    2013-02-27 14:40:06 2284544 ----a-w- C:\windows\SysWow64\msmpeg2vdec.dll
    2013-02-27 14:40:05 221184 ----a-w- C:\windows\System32\UIAnimation.dll
    2013-02-27 14:40:05 187392 ----a-w- C:\windows\SysWow64\UIAnimation.dll
    .
    ==================== Find3M ====================
    .
    2013-03-12 20:42:54 73432 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
    2013-03-12 20:42:54 693976 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe
    2013-03-12 10:20:45 861088 ----a-w- C:\windows\SysWow64\npDeployJava1.dll
    2013-03-12 10:20:45 782240 ----a-w- C:\windows\SysWow64\deployJava1.dll
    2013-02-19 13:59:06 70112 ----a-w- C:\windows\System32\drivers\cfwids.sys
    2013-02-19 13:56:26 340216 ----a-w- C:\windows\System32\drivers\mfewfpk.sys
    2013-02-19 13:56:14 182752 ----a-w- C:\windows\System32\mfevtps.exe
    2013-02-19 13:55:26 10728 ----a-w- C:\windows\System32\drivers\mfeclnk.sys
    2013-02-19 13:55:14 106552 ----a-w- C:\windows\System32\drivers\mferkdet.sys
    2013-02-19 13:54:32 771536 ----a-w- C:\windows\System32\drivers\mfehidk.sys
    2013-02-19 13:53:42 515968 ----a-w- C:\windows\System32\drivers\mfefirek.sys
    2013-02-19 13:53:02 309840 ----a-w- C:\windows\System32\drivers\mfeavfk.sys
    2013-02-19 13:52:44 179280 ----a-w- C:\windows\System32\drivers\mfeapfk.sys
    2013-02-12 05:45:24 135168 ----a-w- C:\windows\apppatch\AppPatch64\AcXtrnal.dll
    2013-02-12 05:45:22 350208 ----a-w- C:\windows\apppatch\AppPatch64\AcLayers.dll
    2013-02-12 05:45:22 308736 ----a-w- C:\windows\apppatch\AppPatch64\AcGenral.dll
    2013-02-12 05:45:22 111104 ----a-w- C:\windows\apppatch\AppPatch64\acspecfc.dll
    2013-02-12 04:48:31 474112 ----a-w- C:\windows\apppatch\AcSpecfc.dll
    2013-02-12 04:48:26 2176512 ----a-w- C:\windows\apppatch\AcGenral.dll
    2013-02-02 06:57:02 2312704 ----a-w- C:\windows\System32\jscript9.dll
    2013-02-02 06:47:24 1494528 ----a-w- C:\windows\System32\inetcpl.cpl
    2013-02-02 06:47:19 1392128 ----a-w- C:\windows\System32\wininet.dll
    2013-02-02 06:42:18 173056 ----a-w- C:\windows\System32\ieUnatt.exe
    2013-02-02 06:41:51 599040 ----a-w- C:\windows\System32\vbscript.dll
    2013-02-02 06:38:01 2382848 ----a-w- C:\windows\System32\mshtml.tlb
    2013-02-02 03:38:35 1800704 ----a-w- C:\windows\SysWow64\jscript9.dll
    2013-02-02 03:30:32 1427968 ----a-w- C:\windows\SysWow64\inetcpl.cpl
    2013-02-02 03:30:21 1129472 ----a-w- C:\windows\SysWow64\wininet.dll
    2013-02-02 03:26:47 142848 ----a-w- C:\windows\SysWow64\ieUnatt.exe
    2013-02-02 03:26:21 420864 ----a-w- C:\windows\SysWow64\vbscript.dll
    2013-02-02 03:23:28 2382848 ----a-w- C:\windows\SysWow64\mshtml.tlb
    2013-01-17 01:28:58 273840
    w- C:\windows\System32\MpSigStub.exe
    2013-01-13 21:17:03 9728 ---ha-w- C:\windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
    2013-01-13 21:17:02 2560 ---ha-w- C:\windows\SysWow64\api-ms-win-downlevel-normaliz-l1-1-0.dll
    2013-01-13 21:16:42 10752 ---ha-w- C:\windows\SysWow64\api-ms-win-downlevel-advapi32-l1-1-0.dll
    2013-01-13 21:12:46 3584 ---ha-w- C:\windows\SysWow64\api-ms-win-downlevel-advapi32-l2-1-0.dll
    2013-01-13 21:11:21 4096 ---ha-w- C:\windows\SysWow64\api-ms-win-downlevel-user32-l1-1-0.dll
    2013-01-13 21:11:08 5632 ---ha-w- C:\windows\SysWow64\api-ms-win-downlevel-ole32-l1-1-0.dll
    2013-01-13 21:11:07 5632 ---ha-w- C:\windows\SysWow64\api-ms-win-downlevel-shlwapi-l2-1-0.dll
    2013-01-13 21:11:07 3072 ---ha-w- C:\windows\SysWow64\api-ms-win-downlevel-version-l1-1-0.dll
    2013-01-13 21:11:07 3072 ---ha-w- C:\windows\SysWow64\api-ms-win-downlevel-shell32-l1-1-0.dll
    2013-01-13 20:35:31 9728 ---ha-w- C:\windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
    2013-01-13 20:35:31 2560 ---ha-w- C:\windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
    2013-01-13 20:35:18 10752 ---ha-w- C:\windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
    2013-01-13 20:32:07 3584 ---ha-w- C:\windows\System32\api-ms-win-downlevel-advapi32-l2-1-0.dll
    2013-01-13 20:31:48 4096 ---ha-w- C:\windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
    2013-01-13 20:31:41 5632 ---ha-w- C:\windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
    2013-01-13 20:31:40 5632 ---ha-w- C:\windows\System32\api-ms-win-downlevel-shlwapi-l2-1-0.dll
    2013-01-13 20:31:40 3072 ---ha-w- C:\windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
    2013-01-13 20:31:40 3072 ---ha-w- C:\windows\System32\api-ms-win-downlevel-shell32-l1-1-0.dll
    2013-01-13 20:31:00 1247744 ----a-w- C:\windows\SysWow64\DWrite.dll
    2013-01-13 20:22:22 1988096 ----a-w- C:\windows\SysWow64\d3d10warp.dll
    2013-01-13 20:20:31 293376 ----a-w- C:\windows\SysWow64\dxgi.dll
    2013-01-13 20:09:00 249856 ----a-w- C:\windows\SysWow64\d3d10_1core.dll
    2013-01-13 20:08:43 220160 ----a-w- C:\windows\SysWow64\d3d10core.dll
    2013-01-13 20:08:35 1504768 ----a-w- C:\windows\SysWow64\d3d11.dll
    2013-01-13 19:59:04 1643520 ----a-w- C:\windows\System32\DWrite.dll
    2013-01-13 19:58:28 1175552 ----a-w- C:\windows\System32\FntCache.dll
    2013-01-13 19:54:01 604160 ----a-w- C:\windows\SysWow64\d3d10level9.dll
    2013-01-13 19:53:58 207872 ----a-w- C:\windows\SysWow64\WindowsCodecsExt.dll
    2013-01-13 19:51:30 2565120 ----a-w- C:\windows\System32\d3d10warp.dll
    2013-01-13 19:49:17 363008 ----a-w- C:\windows\System32\dxgi.dll
    2013-01-13 19:48:47 161792 ----a-w- C:\windows\SysWow64\d3d10_1.dll
    2013-01-13 19:46:25 1080832 ----a-w- C:\windows\SysWow64\d3d10.dll
    2013-01-13 19:43:21 1230336 ----a-w- C:\windows\SysWow64\WindowsCodecs.dll
    2013-01-13 19:38:39 333312 ----a-w- C:\windows\System32\d3d10_1core.dll
    2013-01-13 19:38:32 1887232 ----a-w- C:\windows\System32\d3d11.dll
    2013-01-13 19:38:21 296960 ----a-w- C:\windows\System32\d3d10core.dll
    2013-01-13 19:37:57 3419136 ----a-w- C:\windows\SysWow64\d2d1.dll
    2013-01-13 19:25:04 245248 ----a-w- C:\windows\System32\WindowsCodecsExt.dll
    2013-01-13 19:24:33 648192 ----a-w- C:\windows\System32\d3d10level9.dll
    2013-01-13 19:20:42 194560 ----a-w- C:\windows\System32\d3d10_1.dll
    2013-01-13 19:20:04 1238528 ----a-w- C:\windows\System32\d3d10.dll
    2013-01-13 19:15:40 1424384 ----a-w- C:\windows\System32\WindowsCodecs.dll
    2013-01-13 19:10:36 3928064 ----a-w- C:\windows\System32\d2d1.dll
    2013-01-13 19:02:06 417792 ----a-w- C:\windows\SysWow64\WMPhoto.dll
    2013-01-13 18:34:58 364544 ----a-w- C:\windows\SysWow64\XpsGdiConverter.dll
    2013-01-13 18:32:43 465920 ----a-w- C:\windows\System32\WMPhoto.dll
    2013-01-13 18:09:52 522752 ----a-w- C:\windows\System32\XpsGdiConverter.dll
    2013-01-13 17:26:42 1158144 ----a-w- C:\windows\SysWow64\XpsPrint.dll
    2013-01-13 17:05:09 1682432 ----a-w- C:\windows\System32\XpsPrint.dll
    2013-01-05 05:53:43 5553512 ----a-w- C:\windows\System32\ntoskrnl.exe
    2013-01-05 05:00:15 3967848 ----a-w- C:\windows\SysWow64\ntkrnlpa.exe
    2013-01-05 05:00:11 3913064 ----a-w- C:\windows\SysWow64\ntoskrnl.exe
    2013-01-04 05:46:09 215040 ----a-w- C:\windows\System32\winsrv.dll
    2013-01-04 04:51:16 5120 ----a-w- C:\windows\SysWow64\wow32.dll
    2013-01-04 04:43:21 44032 ----a-w- C:\windows\apppatch\acwow64.dll
    2013-01-04 03:26:48 3153408 ----a-w- C:\windows\System32\win32k.sys
    2013-01-04 02:47:35 25600 ----a-w- C:\windows\SysWow64\setup16.exe
    2013-01-04 02:47:34 7680 ----a-w- C:\windows\SysWow64\instnm.exe
    2013-01-04 02:47:34 2048 ----a-w- C:\windows\SysWow64\user.exe
    2013-01-04 02:47:33 14336 ----a-w- C:\windows\SysWow64\ntvdm64.dll
    2013-01-03 06:00:54 1913192 ----a-w- C:\windows\System32\drivers\tcpip.sys
    2013-01-03 06:00:42 288088 ----a-w- C:\windows\System32\drivers\FWPKCLNT.SYS
    .
    ============= FINISH: 20:33:53.30 ===============
    :wave:
  • waddler_8
    waddler_8 Posts: 3,588 Forumite
    Uninstall Spybot - Search & Destroy

    Disable windows defender

    http://windows.microsoft.com/en-gb/windows7/uninstall-or-change-a-program
    http://windows.microsoft.com/en-gb/windows7/turn-windows-defender-on-or-off

    Any improvement?


    Also uninstall these:

    Java Auto Updater
    Java(TM) 6 Update 20 (64-bit)
    Java(TM) 6 Update 31

    Uninstall this and get the latest:

    Adobe Reader 9.1

    http://get.adobe.com/reader/
This discussion has been closed.
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