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I'm really angry. Should I complain?

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  • silly_moo
    silly_moo Posts: 395 Forumite
    Part of the Furniture 100 Posts I've been Money Tipped!
    edited 8 August 2024 at 1:41PM
    Hi,
    You are getting too hyper, first baby, no experience, so a bit lost in how to handle the situation.

    You're right, of course. I guess all first time mothers are like that.
  • balletshoes
    balletshoes Posts: 16,610 Forumite
    silly_moo wrote: »
    Yes, it was my own GP surgery. And it wasn't my decision to take him to the wrong place - I was totally panicked as I have never been in my life and wasn't making rational decisions. I hope you are never in a situation where you are panicked, scared, have a screaming baby and the people who trained for situations like this don't even want to see if they could help.

    I don't think you've calmed down yet.
    I think when you have, you'll realise the GP surgery did what they could - they directed you to A&E.
    My GP surgery will do everything they can to fit in children's appointments if you call them - but if you drop in you have to wait. And if I'd called my GP surgery in a circumstance like yours, they'd have told me to go straight to A&E, bypass them completely.
  • I'd rather over react and get down to A and E only to find that I'd been wasting someone's time than go down to the local GP's and find that I should have gone to the hospital. It doesn't matter about panic or whatever, if you think it's serious, and you clearly did, then take a deep breath and do what needs to be done. If it's as bad as you say then I'd have been down to A&E like lightening.
  • Tiddlywinks
    Tiddlywinks Posts: 5,777 Forumite
    I've been Money Tipped!
    silly_moo wrote: »
    Yes, it was my own GP surgery. And it wasn't my decision to take him to the wrong place - I was totally panicked as I have never been in my life and wasn't making rational decisions. I hope you are never in a situation where you are panicked, scared, have a screaming baby and the people who trained for situations like this don't even want to see if they could help.

    The only one to 'blame' for the delay in treatment is you... you went to the wrong place.

    You should have called a cab and gone to A&E straight away.

    As to the screaming... the volume of the scream does not necessarily indicate the seriousness of the injury... if anything like this happens again, you'll need to try to keep calm as your panic will transfer to your child and will not help.

    Get a first aid kit, go on a course and have an emergency plan.
    :hello:
  • silly_moo
    silly_moo Posts: 395 Forumite
    Part of the Furniture 100 Posts I've been Money Tipped!
    I don't think you've calmed down yet.
    I think when you have, you'll realise the GP surgery did what they could - they directed you to A&E.

    I honestly did think they could have a look at the cut to determine if it's as bad as I think it is or if it's not so bad. I guess I'm disappointed because I didn't get the help I expected to get.
  • Tiddlywinks
    Tiddlywinks Posts: 5,777 Forumite
    I've been Money Tipped!
    silly_moo wrote: »
    I honestly did think they could have a look at the cut to determine if it's as bad as I think it is or if it's not so bad. I guess I'm disappointed because I didn't get the help I expected to get.

    I might expect to win the lottery every week but that doesn't make that expectation reasonable now does it?
    :hello:
  • Person_one
    Person_one Posts: 28,884 Forumite
    Tenth Anniversary 10,000 Posts Combo Breaker
    I might expect to win the lottery every week but that doesn't make that expectation reasonable now does it?

    You're being a bit harsh, she's probably not in the right state of mind to look at it rationally yet. The info's on here when she's able to process it.
  • kellykins
    kellykins Posts: 912 Forumite
    avantra wrote: »
    Why didn't you call an ambulance? this is what they for , a paramedic would have sorted this with less stress for you and your child. Never mind we learn and live, I hope everyone is well now.

    what absolute ridiculous advice!
    Ambulances should only be rung if the situation is LIFE THREATENING!

    I am outraged that someone would actually advise someone to call an ambulance for a cut foot!

    The NHS should charge people for calling ambulances for non life threatening events.
  • silly_moo wrote: »
    Yes, it was my own GP surgery. And it wasn't my decision to take him to the wrong place - I was totally panicked as I have never been in my life and wasn't making rational decisions. I hope you are never in a situation where you are panicked, scared, have a screaming baby and the people who trained for situations like this don't even want to see if they could help.



    Most of us have been in that situation plenty of times.


    Try and think of it from the point of view of a child.

    'It hurts and there's red stuff. OH NO MUMMY'S SCREAMING AND SHOUTING AND CRYING IT'S REALLY BAD OH NO OH NO OH NO'

    or 'It hurts, there's red stuff. Mummy's here, it's OK, it's going to be made better. We're in a car, look, a doggie.'


    Keeping calm is much better for your LO to grow up with as well.


    And, when I did first aid training, the instructor confirmed my suspicions that the quiet child is the one to check extra carefully, as you could miss a lot tending to only the one who screams like a banshee. Volume is rarely an indicator of severity.
    I could dream to wide extremes, I could do or die: I could yawn and be withdrawn and watch the world go by.
    colinw wrote: »
    Yup you are officially Rock n Roll :D
  • Newly_retired
    Newly_retired Posts: 3,184 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I agree about volume of screaming being of no significance.
    I had to take my granddaughter aged 3 to the GP for an appointment as her dad was delayed at work. She screamed the place down - and wasn't even in pain! Just put out that Daddy wasn't there.
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