Assistance with settlement confirmation of debt

musashi10

Just wanted to make sure that this is upstanding once I have made payment as full settlement of my debt before I make payment.

Would appreciate it if someone could check it out

Reference: ***
Client Ref: *****
Pursuers: Mackenzie Hall Debt Purchase Ltd
Original Creditor: Quick Quid
Principal Sum: £ 1,374.00

23/03/13

REDUCED SETTLEMENT OFFER

We can confirm that our client will accept £687.00 as a full and final settlement with regards to the above debt. If payment is not received by noon on the last working day of this month, then this settlement figure may be revoked and no such offer will be made again.

Our client would prefer an amicable settlement, however, should the settlement amount not be paid by the specified date, there could be a potential for further action.

Payment method:

We accept payments by Credit and Debit card by phone or On line at www.mackenziehall.co.uk . Alternatively you can pay Cash into our bank account.

The details are as follows;

****
Account number: ***
Sort Code:***
Bank Reference: ***

Should you have any questions, please telephone our offices on telephone number 01563 556 544.

Important: If you are not the named person above please contact us quoting Address ID: ****** to stop any further communication.

Yours sincerely
********** Mackenzie Hall Limited
Always Quote Reference *******on all communications.
(Telephone calls may be recorded)

michael1983l

Im not sure on your question but may I point out the obvious and say that do not pay by card. Pay over the counter as cash otherwise they will just raid your account.

c85

i would pay it via faster payment using their bank a/c details then telephone them to advise payment has been made in accordance to the settlement offer and also request written confirmation that once the payment is applied the account is now settled.

musashi10

hi my question is, now that I have this in writing, see above, when I make the payment will this stand up in court as a full and final settlement?

I.e I do not want to pay it and then they say I still owe them x amount this is only part payment.

Is the wording they have provided sufficient?

regarding payment, Its a bit too much to pay in cash what is the best other method please?

c85

musashi10 wrote: »

hi my question is, now that I have this in writing, see above, when I make the payment will this stand up in court as a full and final settlement?

I.e I do not want to pay it and then they say I still owe them x amount this is only part payment.

Is the wording they have provided sufficient?

regarding payment, Its a bit too much to pay in cash what is the best other method please?

Sounds similar to the letter i had from them in regards to the same thing (full and final settlement). As above i used my online banking and paid them directly. I rang them afterwards and informed them of the payment and asked if i could have written confirmation once they recieved the amount which they said they would automatically send out a letter stating this. A few days later i hadnt recieved anything from them so rang them again and requested a settlement letter again, this i recieved a few days later claiming the that payment had been recieved and that the account was settled. The next month i checked my credit report and it was indeed marked as settled. Im sure you will be fine if you do it in that way.

musashi10

Thanks. However, the person who is helping me with payment doesn't have online banking. Can we do it some other way which is safe?

c85

Maybe give them a call and ask what they advise? im sure a card payment over the phone wouldnt be to harmless as long as they state in the call that the amount is for the settlement amount only £687 (all calls are recorded) and that this constitutes that the account is fully settled. They should then be able to produce and post your settlement confirmation letter as quick as possible. In my whole time of dealing with Mackenzie Hall i never had any problems and for the first few years they were only getting £1.34p a month on a debt of nearly £500..

michael1983l

c85 wrote: »

Maybe give them a call and ask what they advise? im sure a card payment over the phone wouldnt be to harmless as long as they state in the call that the amount is for the settlement amount only £687 (all calls are recorded) and that this constitutes that the account is fully settled. They should then be able to produce and post your settlement confirmation letter as quick as possible. In my whole time of dealing with Mackenzie Hall i never had any problems and for the first few years they were only getting £1.34p a month on a debt of nearly £500..

If you supply them with your card details and there is enough money in your account to cover the whole debt, they can take it all regardless of what they tell you on the phone and you wouldn't have a leg to stand on. I have seen this happen to people on this forum countless times.

c85

michael1983l wrote: »

If you supply them with your card details and there is enough money in your account to cover the whole debt, they can take it all regardless of what they tell you on the phone and you wouldn't have a leg to stand on. I have seen this happen to people on this forum countless times.

maybe best to avoid this method then? or make sure theres only £687 in the account? i would still advise musashi10 that direct payment via bank transfer would be the best and safest way.. if you cant arrange this method i suggest you call them and ask if they would accept a cheque maybe? and maybe extend the settlement offer by an extra 7 days to allow clearance?

michael1983l

c85 wrote: »

maybe best to avoid this method then? or make sure theres only £687 in the account?

You cannot even do this, because that doesn't stop the debt collector going back at a future date and trying for more money. For as long as they do not take more money that you owe them then it is perfectly legal.

gizmo111

If they take anything over the £687 then it is an unathorised transaction and a VISA chargeback will be immediately applicable.