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Flooded with raw sewage compensation

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  • phill99
    phill99 Posts: 9,093 Forumite
    Part of the Furniture 1,000 Posts
    - when u worked for council

    GG

    The word is YOU.
    Eat vegetables and fear no creditors, rather than eat duck and hide.
  • phill99 wrote: »
    The word is YOU.



    As Bill Hicks would have said "blow it out ur !!!"
  • Furts
    Furts Posts: 4,474 Forumite
    Hi Muckybum thanks for reply, i had a chat with the insurance section of council and they said they were waiting on further information from housing officer/workmen before they decide on claim.

    This was over 10 days or so and the chap on the council end said would send out letter within 10 14 days so should find out in next cpl weeks

    question i have for you is this - when u worked for council have you ever had the need to report/give info, on a repair for blocked drains and as i read my tennency agreement it states that drains should be inspected annualy i have been in flat just over a year no drains have ever been checked

    GG

    If drains are defined as external drainage it is likely you would never have been aware of checking taking place. If a check occurred and the drains passed, a blockage could occur at any time after this.

    With this approach it is difficult to accept your line of reasoning.

    That said only you know the details of the tenancy agreement and the policy of your local council.
  • muckybutt
    muckybutt Posts: 3,761 Forumite
    Part of the Furniture Combo Breaker
    Being a sparky no ive never done a report on blocked drains, however one of my colleagues once dropped a screwdriver down the toilet, this punctured the u bend and caused the toilet water to leak into the kitchen which caused some damage to the kitchen flooring as it had the blue chemicals in it. Tenant put a claim in and was paid out fairly quickly as I remember.

    I have known flats in tower blocks to also be flooded when the sewers back up, used to happen quite often as we used to get the calls to see to the electrics dripping with "effluent", same again there, council would send a deep clean team in, take out affected items such as flooring etc, then make good repairs and compensate for any losses the tenant had accrued like furnishings etc.
    You may click thanks if you found my advice useful
  • Afternoon All,

    update - Council have informed me that i will hear of decision within next 7 days.

    However i have been flooded again, same routne as before. not happy aat all with council. A 2nd claim will be going straight in today.

    GG
  • skiptalker
    skiptalker Posts: 60 Forumite
    muckybutt wrote: »
    How do you know ? Grey water that from a shower or bath does go into the sewerage system, rain water does not.

    The op clearly states that the flat above was in the shower, so it would have been either down a 32 / 40mm waste or 4inch waste which would have been the soil stack which takes away sewage.

    OP council could well pay out, having worked for a number of councils, generally if the tenant has been inconvenienced or has had anything ruined as a result of their negligence then they normally pay up without any fuss. Seeing as they say the drains are theirs and they haven't done anything with them for years I would say that leaves them in a sticky wicket.

    not strictly true it does if there is a combined main sewer outside
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