Nationwide Flexdirect

Organist

I applied for a joint FlexDirect account with Nationwide and returned the signed acceptance form to them two weeks ago today. I received the credit card applied for at the same time within a week but have had nothing about the current account. Having spoken to them on the phone yesterday it appears that they hadn't done anything since receiving the signed form. I was told that everything is now OK and I should get my account details, debit card, etc. over the next 7 to 10 working days.

Assuming it does take 10 days this will mean that it will have taken Nationwide almost a month to set the account up. Once set up they will then start switching from my existing account.

Having an account with First Direct which was setup within a week I can't say I'm very impressed. I just hope that as "everything is now OK" things go smoothly. Has anyone else had any problems with setting up an account with Nationwide?

thrifty-hayley

I set my account up a couple of weeks ago and I've had confirmation that everything has been set up and switched over but I haven't received my new card yet.I can continue using my old card for now but hope it comes soon! I've been with nationwide for years and havent had any problems before. Hope everything gets sorted for you!

chili1496

i applied online, was accepted got my card 3 days later, then several letters each containing various numbers, all sorted in less than 10 days

Organist

That's what I expected. I think my application just go overlooked.

ceredigion

https://forums.moneysavingexpert.com/discussion/comment/60030775#Comment_60030775