No TV ?

oldhand

I just managed to get my broadband fixed a few moments ago after 3 days not working properly,It was taking forever to load and then coming up with page not available.Tried all the usual reset the hub switch it off then on,seemed to start after the high winds and snow.I rang the bt help guy and he asked "did you reset the hub"?Said of course,he said "but did you reset it with the little hole in the back of the hub"?,First I heard of it,so got a pen pushed it in for 15 secs as he said and bingo all back to normal.:j

peacock1974

oldhand wrote: »

I just managed to get my broadband fixed a few moments ago after 3 days not working properly,It was taking forever to load and then coming up with page not available.Tried all the usual reset the hub switch it off then on,seemed to start after the high winds and snow.I rang the bt help guy and he asked "did you reset the hub"?Said of course,he said "but did you reset it with the little hole in the back of the hub"?,First I heard of it,so got a pen pushed it in for 15 secs as he said and bingo all back to normal.:j

It's amazing what a poke in the hole can achieve.:D

SnowyOwl_2

oldhand wrote: »

I just managed to get my broadband fixed a few moments ago after 3 days not working properly,It was taking forever to load and then coming up with page not available.Tried all the usual reset the hub switch it off then on,seemed to start after the high winds and snow.I rang the bt help guy and he asked "did you reset the hub"?Said of course,he said "but did you reset it with the little hole in the back of the hub"?,First I heard of it,so got a pen pushed it in for 15 secs as he said and bingo all back to normal.:j

Funnily enough my broadband was doing the same. I phoned the bloke in India who got me to pull out all the cables and plug them in again, and that got it going again. He told me I'd got wires in the wrong place - I set it up about six years ago and this has never happened before.

southantrim3

We still have no sky in Ballyclare after 3 days, strangely the Free Sat is working which uses the same dish:/.... weird...

snowmen

Our next door neighbour has got sky and lost service for around 2 days during the snow storm. They always complain of poor reception in any type of heavy rain or high winds too.
We have virgin media which never goes off regardless of the weather as it runs via an underground cable.

I know not everyone can get virgin (dependant on where you live) and some people religiously prefer sky but the service issue is a real bonus if people are thinking of swopping providers.
...and no I don't work for them!!!

suki1964

snowmen wrote: »

Our next door neighbour has got sky and lost service for around 2 days during the snow storm. They always complain of poor reception in any type of heavy rain or high winds too.
We have virgin media which never goes off regardless of the weather as it runs via an underground cable.

I know not everyone can get virgin (dependant on where you live) and some people religiously prefer sky but the service issue is a real bonus if people are thinking of swopping providers.
...and no I don't work for them!!!

But virgin only cover a very small proportion of NI homes

BigAl94

southantrim3 wrote: »

We still have no sky in Ballyclare after 3 days, strangely the Free Sat is working which uses the same dish:/.... weird...

Have you tried resetting your sky box? http://www.ukfree.tv/helpme.php?faqid=1107051203

southantrim3

BigAl94 wrote: »

Have you tried resetting your sky box? http://www.ukfree.tv/helpme.php?faqid=1107051203

Yep, have multi room & reset both. Done all usual checks

southantrim3

snowmen wrote: »

Our next door neighbour has got sky and lost service for around 2 days during the snow storm. They always complain of poor reception in any type of heavy rain or high winds too.
We have virgin media which never goes off regardless of the weather as it runs via an underground cable.

I know not everyone can get virgin (dependant on where you live) and some people religiously prefer sky but the service issue is a real bonus if people are thinking of swopping providers.
...and no I don't work for them!!!

Yea had virgin in Newtownabbey and it was great! Sadly not an option in Ballyclare

snowmen

suki1964 wrote: »

But virgin only cover a very small proportion of NI homes

Hence I said in the original post "I know not everyone can get virgin (dependant on where you live)"
If you are lucky enough to have the choice it is good to know that there will be a difference in service if the weather is bad (which will happen a lot here in n.i)