We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Contents insurance mistake in my favour

Hi all

In December my contents insurance policy reimbursed me £699 in error, when I was only claiming £100. They had fixed my laptop via their own approved repairer, and were supposed to only reimburse me the cost of getting the repair assessed locally (which was £100). Instead, they reimbursed me for the entire repair quotation, not just the assessment of damage.

I have not spent the money, or said anything to them. Legally or morally, what should I do?

Comments

  • opinions4u
    opinions4u Posts: 19,411 Forumite
    Morally? I don't think you need to ask the moral question.
  • Howlinbob
    Howlinbob Posts: 18 Forumite
    So where do I stand legally?
  • dacouch
    dacouch Posts: 21,636 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    They have up to six years to ask you for the money
  • rs65
    rs65 Posts: 5,682 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Combo Breaker
    Legally, you have their money.

    I would guess they haven't paid their repairer, and will realise soon.
  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    also whoever looked at it locally ripped you off, I know a lot of repair centers for a major manufacture that charge £50
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • TSx
    TSx Posts: 867 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    rs65 wrote: »
    Legally, you have their money.

    I would guess they haven't paid their repairer, and will realise soon.

    That was my first thought as well... and it's something I've seen many times before. They'll almost certainly realise once the repairer sends them across an aged debt list saying they still owe the invoice.

    As said before, they have 6 years to reclaim - what action they take to reclaim it is up to them, but they can potentially take out a CCJ against you.

    Oh and I would imagine before they will deal with any further claims they'd want the money back.
  • Quentin
    Quentin Posts: 40,405 Forumite
    TSx wrote: »
    ......As said before, they have 6 years to reclaim - what action they take to reclaim it is up to them, but they can potentially take out a CCJ against you.....

    Not quite right.

    They have 6 years to take legal action to get their money back, but can still pursue you for the money after the 6 years are up. A debt never dies!

    And they cannot "take out a CCJ against you".

    You only get a CCJ from a court, and only then at the conclusion of a case where you will have been given plenty of opportunity to either pay any money you owe or dispute the amount of the claim!
  • geri1965_2
    geri1965_2 Posts: 8,736 Forumite
    ignore, sorry
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.3K Banking & Borrowing
  • 253.7K Reduce Debt & Boost Income
  • 454.4K Spending & Discounts
  • 245.4K Work, Benefits & Business
  • 601.1K Mortgages, Homes & Bills
  • 177.6K Life & Family
  • 259.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.