refused claim

gwen66

Hi Just wondering if anyone can tell me if I can claim back ppi which I agreed to when I applied for my credit card as my bank says no! and have sent a copy of the agreement where I have ticked yes as beside it it it says we strongly recommend which I felt was implying that I might be refused if I ticked no. They also say that I was sent a revised terms and conditions in 2003 where I had the chance to opt out again which I obviously did not read and therefore refuse my claim? Thanks:(

[Deleted User]

It doesn't sound as if you had a valid complaint.
You agreed to the PPI.
What you "felt" they were "implying", does not matter. If unsure you should have sought clarification.
On receiving such clarification in 2003, you ignored the opportunity to cancel.

dunstonh

it it says we strongly recommend which I felt was implying that I might be refused if I ticked no.

That assumption of yours is a strange one as it doesnt say that.

Lanxlass

There is an excellent article in 'The Guardian' money section (I read it on line) which provides details of the FSA legal case against the banks. It says that customers often bought these policies without understanding that they were voluntary. It also goes on to say that the sellers of the policy should talk customers through the key features of the policy rather than assuming they would read the relevant documentation. If you google it, it is in relation to Barclays settling claims 'no questions asked' but it does go into detail about the legal jugement. The write up was done 13/06/11.
It might be worth a read as it might shed some light on your situation.
I'm no expert on this, have just been reading up to try and help with my claim!

Hope it helps! Good luck

dunstonh

There is an excellent article in 'The Guardian' money section (I read it on line) which provides details of the FSA legal case against the banks.

The FSA legal case against the banks wasnt about PPI complaint reasons but whether the FSA had the power to do what it wanted.

It says that customers often bought these policies without understanding that they were voluntary.

That could happen but its difficult to prove.

It also goes on to say that the sellers of the policy should talk customers through the key features of the policy rather than assuming they would read the relevant documentation.

Depends on how it was bought and again, evidence to show that wasnt done is hard to prove.

gwen66

Moneyineptitude wrote: »

It doesn't sound as if you had a valid complaint.
You agreed to the PPI.
What you "felt" they were "implying", does not matter. If unsure you should have sought clarification.
On receiving such clarification in 2003, you ignored the opportunity to cancel.

Hi Thanks for your reply and I understand what you mean but I was unaware of the miss selling of ppi in 2003 and feel I should of at least been made aware that I had the option to obtain ppi insurance from another party and perhaps at better price if I chose to.

magpiecottage

gwen66 wrote: »

Hi Thanks for your reply and I understand what you mean but I was unaware of the miss selling of ppi in 2003 and feel I should of at least been made aware that I had the option to obtain ppi insurance from another party and perhaps at better price if I chose to.

By that logic, you have missold your services to your employer by failing to tell them somebody else would do your job more cheaply.

Not that you could have obtained cover elsewhere because it needs to be matched to your outstanding balance.

dunstonh

gwen66 wrote: »

Hi Thanks for your reply and I understand what you mean but I was unaware of the miss selling of ppi in 2003 and feel I should of at least been made aware that I had the option to obtain ppi insurance from another party and perhaps at better price if I chose to.

There is and never has been any requirement to tell you that you can get it elsewhere.

-taff

gwen66 wrote: »

Hi Just wondering if anyone can tell me if I can claim back ppi which I agreed to when I applied for my credit card as my bank says no! and have sent a copy of the agreement where I have ticked yes as beside it it it says we strongly recommend which I felt was implying that I might be refused if I ticked no.

Did you apply for it by post or in person?

gwen66

-taff wrote: »

Did you apply for it by post or in person?

HI I applied for it by post

-taff

It's a case where you missbought rather than were missold then, sorry.