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sometimes it's worth writing to appeal
llywmog
Posts: 10 Forumite
Thought I'd share this in case it helps somebody (as numerous forums such as this helped me with my issue).
Received an excess charge notice from LPS regarding an invalid ticket. I had purchased a ticket from a council run machine nearest to my car unaware that there were two car parks and that I was parked in a private one (they appear to be the same). I only became aware of this after the parking attendant had kindly :undecided pointed this out via a scribbled note on the reverse of the notice.
Not wanting to face a year of dreaded invoices/threats, I emailed LPS explaining that I had purchased a ticket (and included a scan of the council machine ticket as proof), and stated that even if I had broken any contract, I should only have been charged for the two hours I stayed (thanks must go to the MSE letter for providing most of the text in my email).
I received a reply from LPS within 24 hours. They reiterated the situation with two machines for two separate car parks, but kindly cancelled the charge.
From my situation at least, perhaps there's no harm in appealing (as long as you don't leave your address on the email). If they reject it, ignore any further correspondence. In my case, they accepted and now I no longer have to worry (because many of us naturally would, even if we were encouraged not to and were convinced nothing would happen).
Cheers again to MSE and comments on this forum for helping me out with this one. :beer:
Received an excess charge notice from LPS regarding an invalid ticket. I had purchased a ticket from a council run machine nearest to my car unaware that there were two car parks and that I was parked in a private one (they appear to be the same). I only became aware of this after the parking attendant had kindly :undecided pointed this out via a scribbled note on the reverse of the notice.
Not wanting to face a year of dreaded invoices/threats, I emailed LPS explaining that I had purchased a ticket (and included a scan of the council machine ticket as proof), and stated that even if I had broken any contract, I should only have been charged for the two hours I stayed (thanks must go to the MSE letter for providing most of the text in my email).
I received a reply from LPS within 24 hours. They reiterated the situation with two machines for two separate car parks, but kindly cancelled the charge.
From my situation at least, perhaps there's no harm in appealing (as long as you don't leave your address on the email). If they reject it, ignore any further correspondence. In my case, they accepted and now I no longer have to worry (because many of us naturally would, even if we were encouraged not to and were convinced nothing would happen).
Cheers again to MSE and comments on this forum for helping me out with this one. :beer:
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Comments
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Where was it that you parked with two adjacent pay & display operators with different machines? I thought that the similar situation I just described in Milton Keynes must be unique. https://forums.moneysavingexpert.com/discussion/45001410
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You are not the first & presumably won't be the last http://www.thisissouthwales.co.uk/Council-dismay-couple-report-car-park-woes/story-12390217-detail/story.html#axzz2O6fJFCft
Fair dos that they did refund maybe it's their policy as it's as well for them not to fall out with the local council.0 -
sometimes it's worth writing to appeal
But most of the time it's not
When posting a parking issue on MSE do not reveal any information that may enable PPCs to identify you. They DO monitor the forum.
We don't need the following to help you.
Name, Address, PCN Number, Exact Date Of Incident, Date On Invoice, Reg Number, Vehicle Picture, The Time You Entered & Left Car Park, Or The Amount of Time You Overstayed.
:beer: Anti Enforcement Hobbyist Member :beer:0
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