Sygma / Creation rejecting BT to Clear Outstanding

ChrisRT

This is both a warning and a request for help!

I've just got a long 0% offer via Natwest. I intended to clear the balance on my Creation card before the interest free period ran out but my initial balance transfer was returned.

I called the relevant CC team and they told me it is because Creation do not accept faster payments and that is how Natwest sends the balance transfers.

This leaves me rather stuck, does anyone know a way round this? I called Creation and got the bank account details but Natwest say they can't send the money to anything but a 16 digit card number as it is a balance transfer.

So, beware!

ChrisCostCutter

transfer it to your/close family members current account and then transfer from there?

chanz4

I have done it fine, the details depend also on the card I notice when I did it via nationwide