Right Financial...?

iolanthe07

malcolmffc wrote: »

I never understand why there is so much resistant by the OPs to writing a letter on these loan broker scam threads. Are these people so useless that they are incapable of even addressing an envelope?

People don't like writing letters these days. E mails and phone calls are quick and cheap; and you only have to look at the standard of English grammar and spelling on these boards to understand why some posters are very reluctant to put pen to paper.

chrisn92

malcolmffc wrote: »

I never understand why there is so much resistant by the OPs to writing a letter on these loan broker scam threads. Are these people so useless that they are incapable of even addressing an envelope?

Thanks for the dig.

The reason I'm not writing a letter is that I'm trying to stop the charge before it actually goes through, a letter wouldn't arrive in time.

Apples2

The letter isn't designed to stop the payment, it is to cancel the agreement and retrieve the payment.

I take it you have checked your bank account today. What did the bank say? even if it isn't out already, they should see it pending by now.

chrisn92

Apples2 wrote: »

The letter isn't designed to stop the payment, it is to cancel the agreement and retrieve the payment.

I take it you have checked your bank account today. What did the bank say? even if it isn't out already, they should see it pending by now.

Just off the phone to my bank, they said I have to contact the lender. Will be phoning them as soon as I can.

gb12345

chrisn92 wrote: »

Just off the phone to my bank, they said I have to contact the lender. Will be phoning them as soon as I can.

You have already been told by a number of posters that you need to write to cancel the agreement - why do you insist on wasting money on a phone call that will achieve nothing?

DCFC79

chrisn92 wrote: »

Just off the phone to my bank, they said I have to contact the lender. Will be phoning them as soon as I can.

Did you miss these 2 replies stating what to do ?

krisdorey wrote: »

You can try either but you authorised the transaction so expect it to be claimed anyway.

Ive bolded the vitals, should be clear now.

You need to follow their own T&C's on how to refund the money, this will involved writing to them within a specified time period, not email, not phonecall but write to them in the particular clause in their T&C's

They can withhold £5 of the amount as an admin charge.

krisdorey wrote: »

Under Financial Services (Distance Marketing) Regulations 2004 you have a right to cancel your application within 14 days of receiving our paperwork to receive a full refund. If You wish to cancel your application, You must write to Davenport Black notifying us. In this event We will refund your fee within 30 days of the date on which We receive your written request to cancel your application. Any such requests should be made to: Customer Service Department, Davenport Black, 268 Bath Road, Slough, Berkshire SL1 4DX.

chrisn92

gb12345 wrote: »

You have already been told by a number of posters that you need to write to cancel the agreement - why do you insist on wasting money on a phone call that will achieve nothing?

Are you kidding me? Please continue facepalming yourself...i've already stated 'I'm trying to stop the charge BEFORE it goes through' not after. Surely there are ways, and since I haven't technically used their services as no lenders have contacted me, it is surely my right to cancel the contract.

chrisn92

DCFC79 wrote: »

Did you miss these 2 replies stating what to do ?

I read both, i'm seeming like a proper idiot here but i'm definitely sure there will be a way to stop said transaction before it is withdrawn...all the reply s I have been given point the direction to go after it has already been taken.

gb12345

chrisn92 wrote: »

Are you kidding me? Please continue facepalming yourself...i've already stated 'I'm trying to stop the charge BEFORE it goes through' not after. Surely there are ways, and since I haven't technically used their services as no lenders have contacted me, it is surely my right to cancel the contract.

You have entered the contract, therefore you need to cancel the contract by following the company's procedure for doing this.

They are not just going to roll over and say "OK we won't take your money". They will take your money and then force you through hoops to get it back.

What you don't seem to understand is that these companies make their money by making it as difficult as possible for people to claim their money back, in the hope that most will give up.

SnowTiger

chrisn92 wrote: »

I read both, i'm seeming like a proper idiot here but i'm definitely sure there will be a way to stop said transaction before it is withdrawn...all the reply s I have been given point the direction to go after it has already been taken.

Earlier you wrote:

This was 5 days ago, I haven't paid anything at all to them, but they have arranged for me to pay on the 22/03. I do not wish to pay this...

You can't expect your bank to not pay a transaction you've authorised. We'd all be doing it if you could. :rotfl: