Nationwide faster payments

CRISPIANNE3

I have been advised just now that the above building society said there is a problem with their faster payment system now and all payments in and out are in a queue. Also they have an IT Team investigating but cannot advise when the problem will be resolved.

I made a FP today at 11am and has yet not been received.

parawatch

I have tried making a faster payment from Lloyds Bank to Nationwide first thing this morning and again just now and also have the same problem!!

This is the message LLoyds Bank respond with:

We'resorry but we can't confirm whether this payment has been successful. Pleasecheck your statement to make sure the payment has been made.
If the payment isn't shown on your statement please try again or call us on0845 3000 116 (+44 1733 232 030, from outside the UK) with your account detailsto hand, to make the payment by phone. We're open Monday to Friday, 7:00am -10:00pm; Saturday and Sunday, 8:00am - 6:00pm.
If you're hearing or speech-impaired, please useour Textphone service on 0845 300 2280, Monday to Friday, 7:00am-10:00pm;Saturday - Sunday, 8:00am-6:00pm

CRISPIANNE3

parawatch wrote: »

I have tried making a faster payment from Lloyds Bank to Nationwide first thing this morning and again just now and also have the same problem!!

This is the message LLoyds Bank respond with:

We'resorry but we can't confirm whether this payment has been successful. Pleasecheck your statement to make sure the payment has been made.
If the payment isn't shown on your statement please try again or call us on0845 3000 116 (+44 1733 232 030, from outside the UK) with your account detailsto hand, to make the payment by phone. We're open Monday to Friday, 7:00am -10:00pm; Saturday and Sunday, 8:00am - 6:00pm.
If you're hearing or speech-impaired, please useour Textphone service on 0845 300 2280, Monday to Friday, 7:00am-10:00pm;Saturday - Sunday, 8:00am-6:00pm

Mine was going from Nationwide to Lloyds.

In days gone by you could trust the banks but with all the instability about it hardly feels anyone with confidence.

dr_adidas01

CRISPIANNE3 wrote: »

Mine was going from Nationwide to Lloyds.

In days gone by you could trust the banks but with all the instability about it hardly feels anyone with confidence.

Yes and in days gone by if you made a payment it used to take 3 to 5 working days to appear in someones account.

Its hardly the end of the world is it, being patient will go a long way than suddenly panicking for no reason.

They will fix it as soon as they can!!!

simax

Transfer made to me this morning has just gone in (from LTSB)

dalesrider

CRISPIANNE3 wrote: »

In days gone by you could trust the banks but with all the instability about it hardly feels anyone with confidence.

Been a lot of updates to the faster payment systems by ALL banks in the last few weeks.

Like all things computer related, hickups can and will happen. Even with all the extensive testing that is done 1st.

CRISPIANNE3

dr_adidas01 wrote: »

Yes and in days gone by if you made a payment it used to take 3 to 5 working days to appear in someones account.

Its hardly the end of the world is it, being patient will go a long way than suddenly panicking for no reason.

They will fix it as soon as they can!!!

If i wanted your rudeness I would have requested it dope

dr_adidas01

CRISPIANNE3 wrote: »

If i wanted your rudeness I would have requested it dope

Its not rude its stating a fact, if you don't like the facts then don't ask the question.

Also faster payments are allowed to be sent to the recipients account by the end of the banking day, and not always within 2 hours quoted by most financial institutions.

pmduk

CRISPIANNE3 wrote: »

If i wanted your rudeness I would have requested it dope

Calling someone a dope, whilst wrongly accusing them of rudeness is pretty hypocritical in my opinion.

Nairn1980

Yeh I've been waiting for a faster payment to go through from 11am!! Nice one Nationwide

innovate

Nairn1980 wrote: »

Yeh I've been waiting for a faster payment to go through from 11am!! Nice one Nationwide

Worth reminding yourself that the legal requirement for "Faster Payments" is that they have to arrive at their destination by the end of the next business day. Nationwide have as yet not failed, and they still have over 24 hours from now to complete the payment.