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Can i request separate bills from same supplier?
Chrisblue1962
Posts: 1,203
Forumite
in Energy
I currently get my electricity and gas from the same supplier , Scottish Power, but I am not on a dual fuel tariff as far as I am aware. However , as the account is operated online I do not get a paer bill but merely an update on my current balance when I submit meter reading or make payments.
My account is in arrears , which I think is mostly due to high winter gas usage but I would like to get separate Gas and Electricity balances as having a negative balance is stopping me switch either of my Gas or Electricity supplier.
So, is it possible to get "split" bills from the same company / supplier?
My account is in arrears , which I think is mostly due to high winter gas usage but I would like to get separate Gas and Electricity balances as having a negative balance is stopping me switch either of my Gas or Electricity supplier.
So, is it possible to get "split" bills from the same company / supplier?
DFW'er - Lightbulb moment : 31st July 2009 - £18,499
28th October 2019 - £13,505 - 27% paid off.
Demolishing my House of Debt.. one brick at a time!!
Thinking of spending???..YNAB says "NO!!!!"
28th October 2019 - £13,505 - 27% paid off.
Demolishing my House of Debt.. one brick at a time!!
Thinking of spending???..YNAB says "NO!!!!"
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Comments
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Pound to a penny you get a dual fuel discount, have you checked on your on line account?That gum you like is coming back in style.0
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Normally with online only accounts you can download (and can print) exactly the same bill in PDF form not just an update on the balance, I'd suggest you log in and explore your account more carefully. It will also tell you what tariff(s) you are on and whether you get any discounts for dual fuel.Declutterbug-in-progress.⭐️⭐️⭐️ ⭐️⭐️0
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Chrisblue1962 wrote: »I currently get my electricity and gas from the same supplier , Scottish Power, but I am not on a dual fuel tariff as far as I am aware. However , as the account is operated online I do not get a paper bill but merely an update on my current balance when I submit meter reading or make payments.
My account is in arrears , which I think is mostly due to high winter gas usage but I would like to get separate Gas and Electricity balances as having a negative balance is stopping me switch either of my Gas or Electricity supplier.
So, is it possible to get "split" bills from the same company / supplier?
- you are enjoying at least a £200 per year discount on your energy bills for being an online / DD customer
- be careful what you wish for - they will probably do what you ask and bill you on paper .. not online
- that .. .. of course means you will not be entitled to the dual-fuel online discount putting you an extra £200 further in debtDisclaimer : Everything I write on this forum is my opinion. I try to be an even-handed poster and accept that you at times may not agree with these opinions or how I choose to express them, this is not my problem. The Disabled : If years cannot be added to their lives, at least life can be added to their years - Alf Morris - ℜ0 -
Hi Chris
If you e-mail us at [EMAIL="social@scottishpower.com"]social@scottishpower.com[/EMAIL] we can take a look at your account to see how we might help.
Thanks David“Official Company Representative
I am the official company representative of Scottish Power. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0
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