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Ipsos survey problems

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  • Scudlink
    Scudlink Posts: 833 Forumite
    Tried to access another survey today and got a "ID and/or password not found" error.

    Until they sort of their problems I'm not going to attempt their Toolbar download.
  • System
    System Posts: 178,344 Community Admin
    10,000 Posts Photogenic Name Dropper
    I had a response telling me it was fixed and to try again, so I did and it said full quota...!! not impressed at all, I had completed possibly 99% of the survey, but at least 90% and I have e-mailed them to tell them so!

    Incidentally I hit cash-out today so might not bother doing the site any more.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • System
    System Posts: 178,344 Community Admin
    10,000 Posts Photogenic Name Dropper
    They finally got back to me yesterday to say that they had already credited me 200 points for this problem (which they had). So it is worth e-mailing them if you don't mind waiting ages.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
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