Cricket Shop online..Not sure if I've been ripped off?

Ordered a cricket bat from this website some time ago now...They never answer the phone (always engaged) and they never reply to my emails...I paid with a Visa Debit card ...Am I protected?

Could someone check the website for me please as it all seems a bit dodgy now thanks

http://www.cricketdirect.co.uk/
:DDistant fields will always look greener.
Yet, golden opportunities are all around you
:D

Comments

  • maninthestreet
    maninthestreet Posts: 16,127 Forumite
    Part of the Furniture
    From their website:

    CricketDirect
    4 Metro Centre, Ronsons Way
    St Albans Rd, Sandridge
    St Albans, Hertfordshire AL4 9QT

    Sales: 084 52 30 30 52 (Local Rate)

    Customer Service: 0870 350 0226 (Local Rate) Between 9.00 A.M. - 5.00 P.M.

    Fax: 0870 350 0153 (National Rate)

    International Callers: + 44 1727 85 22 25


    Just tried all 3 telephone numbers, and they are all engaged.
    Paying by debit card is not the same as credit card, you have less protection.
    "You were only supposed to blow the bl**dy doors off!!"
  • maninthestreet
    maninthestreet Posts: 16,127 Forumite
    Part of the Furniture
    Whois entry for https://www.cricketdirect.co.uk shows:

    Domain name:
    cricketdirect.co.uk

    Registrant:
    T. Thambithurai & Sons Ltd

    Trading as:
    Cricket Direct

    Registrant type:
    UK Limited Company, (Company number: 3071770)

    Registrant's address:
    4 Merto Centre
    Ronsons Way
    St Albans,
    St Albans
    Herts
    AL4 9QT
    United Kingdom

    Registrant's agent:
    Pipex Communications UK Ltd t/a 123-Reg.co.uk [Tag = 12
    3-REG]
    URL: http://www.123-reg.co.uk

    Relevant dates:
    Registered on: 05-Jun-1998
    Renewal date: 05-Jun-2008
    Last updated: 23-Nov-2006

    Registration status:
    Registered until renewal date.
    "You were only supposed to blow the bl**dy doors off!!"
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