MSE News: Npower revamps energy bills – but low users could lose out

chanz4

Doubt the compare sites have as of yet, I would wait to see what they all do first. One reason they charge is the cost of meter rental, even if you dont use it when its due for renewal they still have todo it.

atarisrocks

i wonder with a simplier charging system they will be able to send me the correct bill. at the moment im fighting a £600 bill for only £180 worth of eletric use 5 months of phone calls emails and letters and not getting anywhere closer to sorting it

zerog

atarisrocks wrote: »

i wonder with a simplier charging system they will be able to send me the correct bill. at the moment im fighting a £600 bill for only £180 worth of eletric use 5 months of phone calls emails and letters and not getting anywhere closer to sorting it

At least you have a bill, I had to complain to get my first bill. It's now 7 months later and no second bill. I've complained again but they ignored me so far.

Inigo_Montoya

I own a second property which is currently empty for much of the year so clearly I will be paying more when they introduce the standing charge

( currently with the no standing charge & £100 DD discount its possibe my bill can be close to or even less than zero )

On this page here
http://www.npower.com/tariff-simplification/answers-to-your-questions/index.htm

it states

Can I stay on my existing (non-standard) tariff?

For the moment yes. However the latest information suggests that new regulations will in time require all energy tariffs to comply with the new standing charge and unit rate structure.

So does that mean you can ask them not to change you over on may 1st :question:

MillicentBystander

chanz4 wrote: »

Doubt the compare sites have as of yet, I would wait to see what they all do first. One reason they charge is the cost of meter rental, even if you dont use it when its due for renewal they still have todo it.

Looks like they have to me. Hope this link works - online tariff

http://www.ukpower.co.uk/home_energy/compare/dual/ZWQSQQYX/26611-Energy-Online-August-2014/details

Guaranteed to be 2% cheaper than standard tariff apparently. Not at the moment it isn't

http://www.ukpower.co.uk/home_energy/compare/dual/ZWQSQQYX/23841--Standard/details

Wywth

MillicentBystander wrote: »

Have these new initiatives already found their way onto the switching sites? Reason I ask is in the Yorkshire region on 10,000 Gas and 1650 Electric (OFGEM low figures) npower's standard charge is quite a bit cheaper than their online tariff! Bizarre.

chanz4 wrote: »

Doubt the compare sites have as of yet, I would wait to see what they all do first. One reason they charge is the cost of meter rental, even if you dont use it when its due for renewal they still have todo it.

The clue was in my previous post.
i.e. nPower Standard tariff with daily standing charge

Wywth

Inigo_Montoya wrote: »

I own a second property which is currently empty for much of the year so clearly I will be paying more when they introduce the standing charge

( currently with the no standing charge & £100 DD discount its possibe my bill can be close to or even less than zero )

On this page here
http://www.npower.com/tariff-simplification/answers-to-your-questions/index.htm

it states

Can I stay on my existing (non-standard) tariff?

For the moment yes. However the latest information suggests that new regulations will in time require all energy tariffs to comply with the new standing charge and unit rate structure.

So does that mean you can ask them not to change you over on may 1st :question:

See my earlier post - it appears it will still be possible for your bill to be less than zero

zerog

Wywth wrote: »

See my earlier post - it appears it will still be possible for your bill to be less than zero

For electricity only, as you said. For gas the SC looks like it's going to be 40p per day.

Wywth

zerog wrote: »

For electricity only, as you said. For gas the SC looks like it's going to be 40p per day.

For the West Midlands supply region, it looks like it will be 45.57p per day (£166.33 per year) :eek:

But then there's the possibility of a one off credit for gas customers the article refers to


Edit:
Alternatively you could transfer to the nPower Online Price Fix May 2014 tariff, where the daily standing charge is just 29.82p per day (£108.84 per year)
Pay by direct debit (quarterly to ensure you only pay for what you use) and you get £52.50 p.a. DD discount.
Still just over £50 a year charge, but better than £160+ per year.

... or if others are as lucky as you and they don't bill you at all, they can only back bill you for 12 months if/when they do decide to bill you :cool:

rogerblack

I think it's unfair to penalise low users, and make them pay proportionately more for their service.
I would favour a small surcharge on all units, so that even the lowest users gain by saving electricity.