Urgent help please - Administrator account not enough previlages

patwa_2

Hello,

Would be really grateful for some help with this one:

A while back, something went wrong, I think maybe it was something to do with my antivirus, but anyway I couldn't boot into anything but Safe Mode, so did a System Restore and all seemed fine.

Today, tried to run Photoshop CS3, but it would not run, so I uninstalled it and re-installed it, but there were errors with the installation.

On looking at the log, it appeared there was something wrong with the BonjourService, otherwise known as the Zero Configuration. Tried to uninstall, but it's not in the Add/Remove programs, and the program's folder under Program Files only has one temp file in it. So I tried to re-install after downloading from Apple's website, but it said the service couldn't be started as I didn't have enough previlages - same with trying to start from the Administrative Tools > Services. My account has Administrator rights, so I'm confused.

I desperately need to get Photoshop running for coursework due tomorrow, so if anyone can help with this previlage issue I'd be grateful.

I'm on XP Home SP2.

H.

jstvj

When you start XP you have to sign in as "Administrator":j

patwa_2

Oh, ok. I thought that a user account with administrator previlages (Under control panel > user accounts) it says Administrator under my user account. Is that not the same thing, or does it have to be the actual account named 'Administrator? Presumably if this is actually required and not an account with Admin previlages, this is a flaw in their software development. It'll be a pain as I'm the only user on my laptop, and I enjoy having it auto-sign in so I'd have to disable that to allow for the selection of Administrator at login.

Damn.

jstvj

I am the only user on my laptop, but I have an administrator account and a limited account. As far as I understand it, if you use the administrator account all the time, you are exposed to internet hackers, so I use my limited account asa general rule. If yours says you have adminstrator privaledges then you should be able to install your siftware

Cricri

jstvj wrote: »

As far as I understand it, if you use the administrator account all the time, you are exposed to internet hackers

Hum, I can't imagine where you heard that.
I only have an administrator account on my PC and have never been hacked. Being protected from hacking involves using a firewall, anti-virus, spyware cleaning tools, etc, and above all, not visiting dodgy sites that will install trojans and such on your computer. I can't imagine how using, say, a guest account can help.

Patwa, if your account includes administrator privileges, it should be fine indeed.

Fonz_2

Cricri wrote: »

Hum, I can't imagine where you heard that.
I only have an administrator account on my PC and have never been hacked. Being protected from hacking involves using a firewall, anti-virus, spyware cleaning tools, etc, and above all, not visiting dodgy sites that will install trojans and such on your computer. I can't imagine how using, say, a guest account can help.

Patwa, if your account includes administrator privileges, it should be fine indeed.

This is true to a certain extent. When running as an administrator you have access to change or delete pretty much anything throughout the system.

If you were to download a virus or worm in this scenario, there is nothing to stop it having full access to your system

It is advisable to have one adminstrator account and one limited account - use the administrator account when you need to alter settings, and the limited account in everyday use.

Cricri

You still have "Windows file protection" to helping deleting/overwriting system files.
If you really have such issues, maybe you could give Vista a whirl: it'll warn you whenever anything tries to install anything.

Oh, I just realised that you said "a limited account". So you're actually right, if you set an account as "limited", it can help you secure your system... and prevent the kids from messing up your installation

Jzpop

Talk to Adobe Support. There have been a lot of installation issues with CS3. Support is free for installation issues.

patwa_2

Thanks for the tip - Adobe support looks like the only option.

I had to do the diagrams in Visio and I hated it, but there was no other choice if I wanted to get the work in on time (it's submitted now thank goodness). I only had an hour to look at CS3 before everything went BOOM but from what I saw I liked it, and I want it back

Thanks again.

H.