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Vent about Royal mail delivery

I am wondering if I have to complain but not sure if it's a right thing to do. I have been at home all day today and came downstairs to collect my mails to find out there was an attempted mail delivery. They left me a card saying I have to go and collect some packet at my local delivery office. I live in the block of flats and have a intercom system in place, checked if my intercom phone is working and it was fine. I am annoying that the postman did not ring me and just left a note about missing delivery. Now I have to make a special trip to my local delivery office! What should I do? thanks
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Comments

  • lucy03
    lucy03 Posts: 520 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    mon37 wrote: »
    I am wondering if I have to complain but not sure if it's a right thing to do. I have been at home all day today and came downstairs to collect my mails to find out there was an attempted mail delivery. They left me a card saying I have to go and collect some packet at my local delivery office. I live in the block of flats and have a intercom system in place, checked if my intercom phone is working and it was fine. I am annoying that the postman did not ring me and just left a note about missing delivery. Now I have to make a special trip to my local delivery office! What should I do? thanks

    You can go on-line to select a new day for delivery, I'd personally do that.
  • battleborn
    battleborn Posts: 516 Forumite
    I would go and collect it, or call them arrange to re delivery to you tomorrow, these are the only options open to you.
  • mon37
    mon37 Posts: 416 Forumite
    edited 14 March 2013 at 4:03PM
    battleborn wrote: »
    I would go and collect it, or call them arrange to re delivery to you tomorrow, these are the only options open to you.

    I know that I have to go and collect it. I would like to know if I have to complain that the postman did not bother to check if I am in and just left a note about missing delivery?
  • battleborn
    battleborn Posts: 516 Forumite
    mon37 wrote: »
    I know that I have to go and collect it. I would like to know if I have to complain that no one ring me to check if I am in and just left a note about missing delivery?

    Dont bother complaining, it will most probably fall on deaf ears, and you will just be wasting your energy and time.

    Dont give yourself stress, just collect it and put it down as experience.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    mon37 wrote: »
    I am wondering if I have to complain but not sure if it's a right thing to do. I have been at home all day today and came downstairs to collect my mails to find out there was an attempted mail delivery. They left me a card saying I have to go and collect some packet at my local delivery office. I live in the block of flats and have a intercom system in place, checked if my intercom phone is working and it was fine. I am annoying that the postman did not ring me and just left a note about missing delivery. Now I have to make a special trip to my local delivery office! What should I do? thanks

    well lets start with the card
    does it have todays date on it?
    does it have a time?
    are you talking about flats with letterboxes at the main entrance?
  • mon37
    mon37 Posts: 416 Forumite
    custardy wrote: »
    well lets start with the card
    does it have todays date on it?
    does it have a time?
    are you talking about flats with letterboxes at the main entrance?

    Yes, it has todays date on it but no time.

    Yes, the flats with letterboxes at the main entrance.
  • Fire_Fox
    Fire_Fox Posts: 26,026 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Postie didn't bother bringing the parcel, is it a little bulky or heavy? Yes send a comment, if you arrange redelivery it's an all day slot.
    Declutterbug-in-progress.⭐️⭐️⭐️ ⭐️⭐️
  • fin7
    fin7 Posts: 198 Forumite
    I sometimes just pay for it to be redelivered to the nearest post office, a lot nearer than going to collect it and it means I don't have to wait in all day.

    Fin
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 15 March 2013 at 1:09PM
    mon37 wrote: »
    Yes, it has todays date on it but no time.

    Yes, the flats with letterboxes at the main entrance.

    As long as your buzzer shows clearly what flat it relates to(seems obvious but you would be amazed at the state of some set ups) then I would put a complaint in.
    I used to live in a flat like yours before working for RM(I eBay'd fulltime) and my postie/driver used to hate me :rotfl:
  • tejsmith
    tejsmith Posts: 123 Forumite
    Part of the Furniture
    I had exactly the same experience. I called to complain, because I had waited in. I was contacted to say that the postman insisted nobody had answered the intercom. I sent back a polite email pointing out that due to the piercing ring of my intercom this could only have been the case if I had temporarily become seriously deaf or abducted by aliens. I received an apology and the customary book of stamps ;) Oh and it was re-delivered two days later and I can only assume it was the same postman as it was hurled at me the second I opened the door!
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