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Paid with paypal...seller now says money held by paypal, so won't send the goods.

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Comments

  • mazza111
    mazza111 Posts: 6,327 Forumite
    Ending in CN means it's been posted in China.
    4 Stones and 0 pounds or 25.4kg lighter :j
  • soolin
    soolin Posts: 74,407 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Phone paypal, tell them what tracking number shows and ask them to decide the case now based on the fact that seller has provided false tracking.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • joedi
    joedi Posts: 40 Forumite
    I have just phoned Both UPS and Paypal.
    UPS told me the number isn't one of theirs. (on the universal tracker it comes up as USPS anyway)

    I called paypal, and spoke to a very helpful and pleasant gentleman, who said he could see exactly what the seller was trying to do, and that they also would check out the tracking number for themselves.

    He said it is their policy to give the seller 10 days to prove they have shipped the item..just in case they have accidently entered the wrong tracking number.

    This is very unlikely as not only is the no. a chinese one..the carrier is incorrect as well!

    I just dont know what the seller is playing at...ignoring me, ignoring and giving out false tracking info.

    Paypal have reassured me that I will definitely get a refund, that its just a matter of waiting.

    Think I will stick to Ebay buying in future!

    jo
    x
  • vikingaero
    vikingaero Posts: 10,920 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    UPS = United Parcel Service - essentially a courier a la DHL. USPS = United States Postal Service = US version of Royal Mail.
    The man without a signature.
  • joedi
    joedi Posts: 40 Forumite
    Well, here's an update!
    Was very surprised to receive a paypal automated email, to say seller had added tracking details...this despite him having not replied to all my mails.
    I was very pleased...till I saw the number. It claimed be USP...and ended in CN...which indicates it was shipped from china ( seller is in England!)
    Put number into a universal tracker...and it is a USPS parcel....posted in china, delivered to USA....a year ago!
    Phoned USP who confirmed it wasn't one of theirs.
    Phoned paypal to explain...they were very helpful, and said it was obvious he was a scammer, but that I would still have to wait the 10 days for him to respond before I get refunded.
    I emailed the seller to tell him that the tracking number was an old one, and obviously fake.
    This morning I get a one word reply "PArdon"
    That was it..exactly like that!
    I am beginning to think my scammer is a young teenager. His user name is j**h060401. If that is his birthday he is 12/13!
    This is the weirdest purchase I have ever made in 10 years of Internet buying!
  • soolin
    soolin Posts: 74,407 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I've merged the two threads as I think it would better to have the info all in one place as your update this morning really relates to the tracking details.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • joedi
    joedi Posts: 40 Forumite
    Thanks! Much appreciated:) x
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