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Can you claim fo mechannical faults on car insurance?

My 58 reg Mini cooper diesel set on fire whilst I was driving down the dual carriage way without any warning. Luckily I managed to pull over and escape. Within minutes it was engulfed in flames. My insurance company tell me this is a mechanical fault and although my car was covered by comprehensive insurance I cannot claim for this. Can this be right? Please help.

Comments

  • rs65
    rs65 Posts: 5,682 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Combo Breaker
    Fire is usually covered, other than the part that caused it.

    Which insurer and what caused the fire?
  • vaio
    vaio Posts: 12,287 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    you're not claiming for a mechanical fault, your car caught fire so you are making a fire claim.

    I'd be inclined to tell your insurer this and if they still decline the claim (assuming you are covered for fire) then tell them you are unhappy with the decision and ask them for a final decision letter so you can refer the claim to the FOS together with interest & any consiquential costs caused by their delay.

    Once they have accepted your claim have a read of http://www.financial-ombudsman.org.u...valuation.html

    it covers pretty much
    all you need to know re fair valuations

    Retail price is what you should get from your insurer
  • InsideInsurance
    InsideInsurance Posts: 22,460 Forumite
    10,000 Posts Combo Breaker
    vaio wrote: »
    Retail price is what you should get from your insurer[/FONT]

    As rs65 says, you arent covered for the part that caused the fire but you are for the subsequent damage.

    If the part that caused the fire is something cheap then yes knocking a few quid off of book price is hardly worth the argument. If however there was a catastrophic issue with the engine itself then the settlement for the car minus an engine is going to be massively below book price
  • vaio
    vaio Posts: 12,287 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Academically you are right, in the real world I suspect if the punter isn't put off by the initial "we don't cover that" then the insurer will just pay.

    Investigating a burnt out car to try and identify the cause of the fire isn't going to be cheap, might be worth doing on a big claim but this is a 58 Mini so maybe £7k. I can't see an insurer doing anything other than looking at the pictures of the wreckage and sending a cheque to the owner.
  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    vaio wrote: »
    Academically you are right, in the real world I suspect if the punter isn't put off by the initial "we don't cover that" then the insurer will just pay.

    Investigating a burnt out car to try and identify the cause of the fire isn't going to be cheap, might be worth doing on a big claim but this is a 58 Mini so maybe £7k. I can't see an insurer doing anything other than looking at the pictures of the wreckage and sending a cheque to the owner.


    Not now the op admitted what happened
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • vaio
    vaio Posts: 12,287 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    chanz4 wrote: »
    Not now the op admitted what happened

    I can't see the OP has admitted anything, what do you mean?
    katj84 wrote: »
    My 58 reg Mini cooper diesel set on fire whilst I was driving down the dual carriage way without any warning. Luckily I managed to pull over and escape. Within minutes it was engulfed in flames. My insurance company tell me this is a mechanical fault and although my car was covered by comprehensive insurance I cannot claim for this. Can this be right? Please help.
  • InsideInsurance
    InsideInsurance Posts: 22,460 Forumite
    10,000 Posts Combo Breaker
    vaio wrote: »
    Academically you are right, in the real world I suspect if the punter isn't put off by the initial "we don't cover that" then the insurer will just pay.

    Investigating a burnt out car to try and identify the cause of the fire isn't going to be cheap

    As I dealt with TP claims I didnt see that many fire claims but the few I did almost all had a stated cause of fire and that was without a costly fire investigation.
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