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TD Waterhouse - USELESS ADMIN
thenudeone
Posts: 4,462 Forumite
I have a bespoke SIPP which I asked to open a dealing account with TD Waterhouse. It took TDW several months to open the account.
Now, every time I ask my SIPP provider to transfer funds from the SIPP bank account to TDW, TDW either lose the funds in a holding account or send them back to the SIPP bank account, apparently because the name on the transfer doesn't exactly match the trading account name.
This has happened at least four times now and I am getting pretty sick of it.
So - whilst TD Waterhouse might be okay for a direct personal investor (although I have no idea), they certainly cannot be trusted to deal with anything more complicated such as a pension, a trust, or a company account.
Avoid TD Waterhouse Direct Investing.
Now, every time I ask my SIPP provider to transfer funds from the SIPP bank account to TDW, TDW either lose the funds in a holding account or send them back to the SIPP bank account, apparently because the name on the transfer doesn't exactly match the trading account name.
This has happened at least four times now and I am getting pretty sick of it.
So - whilst TD Waterhouse might be okay for a direct personal investor (although I have no idea), they certainly cannot be trusted to deal with anything more complicated such as a pension, a trust, or a company account.
Avoid TD Waterhouse Direct Investing.
We need the earth for food, water, and shelter.
The earth needs us for nothing.
The earth does not belong to us.
We belong to the Earth
The earth needs us for nothing.
The earth does not belong to us.
We belong to the Earth
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Comments
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who are you moving to then?
fj0 -
They cocked up an S&S ISA for us a few years ago.Free the dunston one next time too.0
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I tried phoning them a few times, and never managed to get a clear response to my questions. I got the distinct impression the guys I talked to were blagging it - they gave me replies that were quite clearly wrong (often contradicting what it said on their own website) only to then change their tune.0
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I tried phoning them a few times, and never managed to get a clear response to my questions. I got the distinct impression the guys I talked to were blagging it - they gave me replies that were quite clearly wrong (often contradicting what it said on their own website) only to then change their tune.
how were they wrong and what were the contradictions?0 -
watch out on their exit fees too - a friend of mine had to pay £400 for transferring out 10 funds....0
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bigfreddiel wrote: »how did they !!!! it up?
They took no action; the tax year ended so we'd missed the boat. Then they wrote to us a year later to try to restart the matter.Free the dunston one next time too.0 -
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