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Computer Says...

My partner moved in recently and I have a record a mile long showing all my calls to I.S and the tax credits people giving them this information. The I.S was promptly stopped on the day he moved in and our new award calculated correctly to the very day.

All I have been waiting for is the letter showing the figures which I need so that housing benefit can assess our claim. This is quite complicated because my partner's self employment income is variable.

It arrived today after two weeks and to my astonishment, shows that I am receiving I.S for this tax year. How on earth did that happen?! I've been utterly meticulous about it as anyone here can see from my previous posts, let alone the records the T.C office have. I've been told that it has now been corrected, but honestly, it just goes to show that you can't trust this system at all.

Sorry, it's a bit of a rant, but I wanted to post just to let anyone reading this know that you must must must check EVERYTHING!

Comments

  • peter999
    peter999 Posts: 7,102 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Sorry, it's a bit of a rant, but I wanted to post just to let anyone reading this know that you must must must check EVERYTHING!
    Yes, you always need to check things are going as you expect to spot any problems.
    The system does make mistakes.

    Main thing is you have been meticulous & spotted problem at an early stage.

    peter999
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