Offer from insurance company to replace vehicle

Dottyd_2

My partner had an accident which was not his fault and the insurance company have deemed the vehicle a write off they have come back with an offer to replace the vehicle which is less than what is being advertised on similar vehicles does he have to take the offer or can he get a better offer is he dosent? any advice would be much appreciated thanks

DCFC79

He can ask if they could increase the offer, worst they would say is no. Maybe get screenshots of these cars you have seen to substantiate his claim for the increase.

InsideInsurance

Dottyd wrote: »

the insurance company have deemed the vehicle a write off they have come back with an offer to replace the vehicle which is less than what is being advertised on similar vehicles

Is it your insurers or the Third Party's Insurers?

By "replace" you are presumably meaning a cash settlement rather than an actual replacement car being given to you?

If its your own insurers certainly register a complaint about the offer and send in evidence of where you have seen them at a higher price (though remember advertised price and sold price are not the same). Worst case is that they tell you no.

If its the TPI you can still negotiate on the price but given there is no FOS protection they may not play ball as much as your insurers would and in theory their offer could go up or down (though down is unlikely).