Quick Advice Needed

Legend1973

All

I know this advice will be on the forum but wanted a quick answer.

I have a selection of accounts I want to pursue PPI refund on. I have the full accounbt number of some as I have the paperwork, and some I have the last 4 digits of the account number as appearing on my credit report.

Questions are:

1. For the accounts I have the full detail for, can I just send a letter off to ask the company to assess my eligibility for a refund (i.e. not using the templates set out on this forum).
2. Where I don't have the full account details, i guess I need to send a more formal letter requesting the paperwork with a covering cheque for £1?
3. How would I get the correct addresses? Some of my accounts are Virgin Money, which I believe are ran by MBNA - so which company / address should I write to?

Thanks in advance

-taff

1 - you can't ask for a refund, you do have to make a complaint that it was missold so use the template or phone and complain.
2 - if the accounts are closed you need the SAR and £10
3 - Look at the stick on the first page - A-Z of Bank addresses - for help.

[Deleted User]

Legend1973 wrote: »

can I just send a letter off to ask the company to assess my eligibility for a refund

You must provide your own (honest) reasons for complaint. You cannot ask the Bank to "assess" your account.