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HSBC trying to blow me out

I sent the standard letter (from this site) to HSBC. They've blown me out, saying the charges were "fair". These "fair" charges amounted to about £1500 over two years, including additional charges caused by an earlier charge which made me exceed my overdraft again. What next? Is it worth trying the Financial Ombudsman, or have the banks now won the battle?

Comments

  • dunstonh
    dunstonh Posts: 121,299 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    I sent the standard letter (from this site) to HSBC. They've blown me out, saying the charges were "fair".

    If you used an "unfair" template then you are years out of date. That boat has long sailed as the banks won the court case.
    Is it worth trying the Financial Ombudsman, or have the banks now won the battle?

    The FOS will not take on complaints about "unfair" bank charges.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Wywth
    Wywth Posts: 5,079 Forumite
    GingerBob wrote: »
    I sent the standard letter (from this site) to HSBC. They've blown me out, saying the charges were "fair". These "fair" charges amounted to about £1500 over two years, including additional charges caused by an earlier charge which made me exceed my overdraft again. What next? Is it worth trying the Financial Ombudsman, or have the banks now won the battle?

    Essentially yes, the banks have won.

    As dunstonh says, the FOS will not arbitrate over the fairness or otherwise of bank charges. Although I'm a little confused as there is no standard letter on this site that uses such argument.

    Unless you mean perhaps from this article:
    http://www.moneysavingexpert.com/reclaim/oft-bank-charges

    But as it now says:
    UPDATE: This guide hasn't been updated since 2010. Very few have tried this system and we've not had any successes.
    ... despite Martin having paid top dollar for the some of the best legal advice in the country on such matters.

    But if you want to try, then you will need to go to court as the article suggests. I don't hold out much hope of your success ... but you never know ;)
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