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Home insurance

I made a claim on building insurnace becuase underground pipe was damaged which takes kitchen sink water.

Insurance company sorted it out but can i claim my money back because before i made claim i had drainage comapny out to check if it wasnt just blocked which it wasnt and i had to pay call out charge to that company.

However insurance comoany sent there own surveyor so not sure if they will pay for that eventhough there was no blockage other than collapsed pipe which my building insurance covers.

Just wondering if someone went through similar thing and if insurance comapnay paid out for it.

Comments

  • huckster
    huckster Posts: 5,419 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Speak to your Insurers about this, as it will be up to them. It will be at their discretion, as you incurred this before the claim was started.
    The comments I post are personal opinion. Always refer to official information sources before relying on internet forums. If you have a problem with any organisation, enter into their official complaints process at the earliest opportunity, as sometimes complaints have to be started within a certain time frame.
  • afzaal1988
    afzaal1988 Posts: 285 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    thanks....
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