We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Insurance renewal charge
clkps01
Posts: 1 Newbie
I have been charged an insurance renewal charge of £25 because I did not inform the insurer, Swiftcover, that I would be going with someone else.
I did not receive any email or letter to say that this charge would be made if I did cancel. Had I received this I would have contacted them at that time to cancel.
After a year it is hard to recollect if there is a charge or not and with so many different insurances to take out it is difficult to recall them all.They have said that it is in the terms and conditions on page 17 of 41.
Is there any way I can refute this charge?
Thanks
Kevin
I did not receive any email or letter to say that this charge would be made if I did cancel. Had I received this I would have contacted them at that time to cancel.
After a year it is hard to recollect if there is a charge or not and with so many different insurances to take out it is difficult to recall them all.They have said that it is in the terms and conditions on page 17 of 41.
Is there any way I can refute this charge?
Thanks
Kevin
0
Comments
-
Strictly, if it is in the terms and conditions they can charge it.
However, if you complain that it was never made clear to you and you will go to FOS if they do not waive it they probably will, albeit grudgingly.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.4K Banking & Borrowing
- 253.7K Reduce Debt & Boost Income
- 454.4K Spending & Discounts
- 245.4K Work, Benefits & Business
- 601.2K Mortgages, Homes & Bills
- 177.6K Life & Family
- 259.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards