We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

How do I get a refund?

I signed up for an online service when I thought I was signing up for a physical subscription to a monthly publication. I realised just after making the payment through my credit card that I had made the mistake and emailed the company asking for a cancellation and refund. I have been given the run around and now need to invoke the distance selling regulation stuff or can I just go through my credit card? The value is only about £20.

Comments

  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    The "distance selling regulation stuff" does not cover magazine subscriptions.
    Nor does it cover services that have already started.

    Unfortunately the OFT's website is down for maintenance at the moment, But the OFT's guide to the DSRs should help, when available.
  • vapd
    vapd Posts: 102 Forumite
    Thanks for the link. I've skim read a bit. There is a lot! But basically your saying I have no legal recourse to a refund?
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.6K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.1K Spending & Discounts
  • 246.7K Work, Benefits & Business
  • 603K Mortgages, Homes & Bills
  • 178.1K Life & Family
  • 260.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.