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the aa.... porkie telling experts.
ihateyes
Posts: 1,326 Forumite
So they renewed a breakdown policy, even though I had called to cancel. I called on the 13th Feb, and was advised to allow upto 21days.... Wow 21 days for a card refund.
Fast forward 21 days.... No refund. I called to be advised it had been processed 5th march @ 11.44am.. Confirmed by payments and revenue dept.
Fast forward Thursday 7th.... No money.
Called again, was advised there had been a problem. This should've been refunded on the 22nd Feb. Had now been loaded on a spreadsheet and should be in account for Tuesday 12th....
Sorry but didn't payments confirm he had already been done?????
Lets wait for Tuesday eh.......
Fast forward 21 days.... No refund. I called to be advised it had been processed 5th march @ 11.44am.. Confirmed by payments and revenue dept.
Fast forward Thursday 7th.... No money.
Called again, was advised there had been a problem. This should've been refunded on the 22nd Feb. Had now been loaded on a spreadsheet and should be in account for Tuesday 12th....
Sorry but didn't payments confirm he had already been done?????
Lets wait for Tuesday eh.......
Promo codes are never always cheaper..... isnt that right EuropCar?
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Comments
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So they renewed a breakdown policy, even though I had called to cancel. I called on the 13th Feb, and was advised to allow upto 21days.... Wow 21 days for a card refund.
Fast forward 21 days.... No refund. I called to be advised it had been processed 5th march @ 11.44am.. Confirmed by payments and revenue dept.
Fast forward Thursday 7th.... No money.
Called again, was advised there had been a problem. This should've been refunded on the 22nd Feb. Had now been loaded on a spreadsheet and should be in account for Tuesday 12th....
Sorry but didn't payments confirm he had already been done?????
Lets wait for Tuesday eh.......
Hello, we appreciate you have already spoken to someone from The AA regarding this, however if there is anything outstanding which you would like to discuss, please email into chat@theaa.com with Reference number FOR37024. Regards, The AA“Official Company Representative
I am the official company representative of The AA. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0 -
The_AA_Company_Representative wrote: »Hello, we appreciate you have already spoken to someone from The AA regarding this, however if there is anything outstanding which you would like to discuss, please email into chat@theaa.com with Reference number FOR37024. Regards, The AA
lets see what happens overnight.Promo codes are never always cheaper..... isnt that right EuropCar?0 -
Well well well.....
Still no refund.... The saga continues.
Perhaps papers confirming a small claim is what the as require.Promo codes are never always cheaper..... isnt that right EuropCar?0
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