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DFS Contract & Lied to.

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  • bigbulldog
    bigbulldog Posts: 632 Forumite
    Part of the Furniture 500 Posts
    How long ago did your father place the order with DFS.????????
  • S-Mack
    S-Mack Posts: 8 Forumite
    arcon5 wrote: »
    Op, did you sign a DD mandate or enter in to any kind of finance agreement OR did you (as it sounds to me) simply sign a contract of sale & if so what was the agreed payment terms at the time?

    If you did enter in to some kind of finance then you need to make sure this is cancelled within the finance cooling off period - failing to do so will damage your credit rating.

    If you have not entered in to a finance agreement then even if they do send it to debt collectors, they cannot damage your credit report! Not until it's been to court and they've won, and only then if you haven't paid within 30 days.

    As per the quoted comment below, we only signed 2 documents. However, my mother says she thinks they signed a finance agreement. It does seem like we'll have have the store send us a copy of the contract again, since ours is shredded.

    ajones456 wrote: »
    If you can remember back to how many copies you signed I can tell you what you signed. If you only signed two things, both giant white boxes you will have signed both copies of the contract. However if you signed more than two things and one of them is a DD mandate you have signed a finance agreement.

    However the fact that you said the sales person says they are offering you 12months means you probably didn't.

    Also on the back of the contract it does state its legally binding AFAIK

    I'm pretty sure he only signed 2 things, but as above, my mother believes they signed a finance agreement.
    bigbulldog wrote: »
    How long ago did your father place the order with DFS.????????

    It was a few days after Christmas, 27th possibly, but it could have been boxing day.


    Parents heading to the CAB in Manchester to talk to them about it as well.
  • bigbulldog
    bigbulldog Posts: 632 Forumite
    Part of the Furniture 500 Posts
    10 to 13 week lead time .....I bet it was a leather suite and was it reclining or fixed.?????

    DFS would not let you place or reserve(they words) a suite range without a deposit paid ,so I would assume there is a finance agreement in place.
  • Fire_Fox
    Fire_Fox Posts: 26,026 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Oh good lord, it doesn't sound good. :( You MUST ALWAYS read what you sign.
    Declutterbug-in-progress.⭐️⭐️⭐️ ⭐️⭐️
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