Old Loan

markjsmk

Hi

Unsure if anyone can help. I had a couple of loans some time between 1999-2003. No idea who with though. However the loan payments would have been taken from my Barclays account which I have had for years.

I contacted Barclays telephone banking to get copy statements for this time frame and they said they hold nothing past 6 years.... is this correct - or are they spinning me a line?

Am i best to go into a branch and either a) request statements for this period or b) ask forf a list of DD/SO for this period (if such a thing is possible). Desperate to just find out who I had the loan with so I can do a PPI claim.

Thanks - Mark

-taff

You can send a SAR and £10 to them, but it may not show who it was with. Lloyds uses loandirect, so the dd would go to loans direct not lloyds for example.

Also, the FSA recommends companies keeping information for 6 years, or as long as necessary. the chances of the company you originally had the loans with having kept the information from 14 years ago is very very slim.

markjsmk

Thanks Taff

Think I'll try the SAR route. Is there a template anywhere? My plan is if I can get statements from the 1999-2003ish time period and can identify the DD/SO for the Loan I can then go from there.. if it's clear who the payment was for.

Worth a try

-taff

Front page sticky.

If you bank online, have a look how far back you can search. I can search 10 years for example, so you may not need a SAR

antrobus

-taff wrote: »

Front page sticky.

If you bank online, have a look how far back you can search. I can search 10 years for example, so you may not need a SAR

Apparently Lloyds TSB allow you to go back to July 2002, but Barclays only do 7 years.

http://www.which.co.uk/news/2012/02/high-charge-to-access-old-bank-statements-finds-which--279375/

markjsmk wrote: »

... I had a couple of loans some time between 1999-2003. No idea who with though. However the loan payments would have been taken from my Barclays account which I have had for years.

As noted, you could try a SAR to get the details from Barclays and you might get lucky, but then you'll have the same problem with the original lenders, who will likely turn around and say that they 'hold nothing past 6 years'.

markjsmk

Well I'm hoping when I get info back from the SAR letter I'm sending today that I'll be able to identify who I had the loan with. Hopefully with this info, the organisation in question cannot turn around and say I never had a loan with them.

I've looked online and my online statements only go back a few years unfortunately.

[Deleted User]

markjsmk wrote: »

Well I'm hoping when I get info back from the SAR letter I'm sending today that I'll be able to identify who I had the loan with. Hopefully with this info, the organisation in question cannot turn around and say I never had a loan with them.

Your logic is flawed. Even if Barclays does have records of who you paid direct debits to, it won't have records of the loan account numbers etc which you'd need to complain to the actual lender.

On top of all this, if you cannot even remember who your loan was with, how do you expect to make a convincing case for mis-sale of PPI?
Did you even have PPI I wonder?

I fully expect the £10 fee you are paying will be a waste of money...

markjsmk

Moneyineptitude wrote: »

Your logic is flawed. Even if Barclays does have records of who you paid direct debits to, it won't have records of the loan account numbers etc which you'd need to complain to the actual lender.

On top of all this, if you cannot even remember who your loan was with, how do you expect to make a convincing case for mis-sale of PPI?
Did you even have PPI I wonder?

I fully expect the £10 fee you are paying will be a waste of money...

Surely if I can prove I've paid loan payments to an organisation, regardless off having the loan account number - do I not still have a case? Especially if I can prove I was paying X amount over X number of months?

It's true I cannot remember who I had the loan with - it was either Lloyds or Bank of Scotland. I've requested details from both, which both replied saying they have no records on me. No surprising if the loan is 10+ years old I guess.

I did have PPI on the loan, I remember it clearly - the loan was supplied with an option of 3 types of PPI cover: Gold, Silver and Bronze and when I asked to take the loan out minus this cover I was told the loan is not available to me without cover.

[Deleted User]

markjsmk wrote: »

Surely if I can prove I've paid loan payments to an organisation, regardless off having the loan account number - do I not still have a case? .

Of course not, your proof will only be that you made regular payments to that organisation. I doubt you'll get your "proof" from so long ago, anyhow.

If I were you I'd only be sending SAR letters to the two Banks you think you may have had loans with. Even then, the information you will likely receive will be severely curtailed both by the passage of time and the fact that you no longer bank with them.

If the information you requested of the two banks was from an actual Subject Access Request (SAR) and you received a response to say they have no record of you then you really are wasting time and money on this.

As I've already said, expect nothing and you won't be disappointed.

markjsmk

From what I've been reading on various sites, other people in the same situation have been successful with this path. It doesn't harm to try and I quite expect to nothing as a result, but again it's worth a try.

[Deleted User]

markjsmk wrote: »

From what I've been reading on various sites, other people in the same situation have been successful with this path. It doesn't harm to try and I quite expect to nothing as a result, but again it's worth a try.

If it cost nothing, I'd agree.