System Restore Problem

NOWSE

In an attempt to send a fax through my computer I followed the instructions in "help & support" for Windows XP. I loaded the recovery disc and "unticked" everything except the fax element. I now find that both Internet Explorer & Outlook Express have disappeared. Other things might have also gone but I've yet to notice. To rectify this I tried System Restore. I've tried around a dozen dates but it's not effective.
Please can someone offer some advice to sort out this problem. Thanks.

Robisere

Did you read this part in "Help & Support"? -

Before you can send a fax with Windows Fax and Scan, your computer must be equipped with a [URL="mshelp://windows/?id=cdc0a84f-a215-40a9-8fbb-610584d8765a#gtmt_fax_modem_def"]fax modem[/URL] or connected to a [URL="mshelp://windows/?id=217f1b92-363f-4896-9d77-f0e41b0dc0cf#gtmt_fax_server_def"]fax server[/URL].

Did you have either of these connected? Sorry if you have already done that, but I am concerned about what you "unticked". I run Windows 7, and have almost forgotten XP but will look up what I can to help.

Meanwhile, I suggest you look for some more expert help here:
https://www.SevenForums.com

I know, it is Win7, but there are some very accomplished experts there who will help you, probabaly with a Tutorial to download and work through.

aerostar

If you used the add and remove Windows components then when you UNTICKED the items you UNINSTALLED the items, suggest go back and re-tick the items you are missing and see what happens.

XP Control panel - Add and remove programs - click on add and remove Windows components - re-tick your missing items.

In your desperation to get them back by tring lots of updates - you "could" have made your situation worse unfortunately"

NOWSE

Thank you aerostar, it worked.

Dave_C_2

Beaten to it! There are times when Microsoft products do pleasantly surprise me. Windows XP is a mature product and remarkably robust in some aspects.

Dave