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NatWest: Chequebook with an online Debit Card

MrSilk
MrSilk Posts: 1,521 Forumite
Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
edited 8 March 2013 at 5:40PM in Credit cards
*EDIT* PLEASE MOVE THIS TO THE BANK ACCOUNT SECTION. SORRY!!

Hey guys!

Happy Friday :D

Just a quick question, is it possible (from your experience), to have a Chequebook with an online (Full Auth) blue debit card? - Chequebook was ordered 12 months after account opening

I want a Service card that will work at Pay@Pump but I went into NatWest yesterday and they ordered me a new card and on the receipt it said: "Card Ordered: Full Auth". I explained that it doesn't work at Pay@Pump and he said the card must be faulty :/

My card number starts with 4751 28.

Bit of a random question really but just thought I'd ask just in case anyone on here knows from experience :)

Thanks in advance guys :)

Comments

  • BugsyBrowne
    BugsyBrowne Posts: 5,697 Forumite
    This just shows how thick & clueless Natwest staff are if they don't know the difference between an online/offline card and their answer is its faulty.
  • aleph_0
    aleph_0 Posts: 539 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    BugsyBrowne wrote: »
    This just shows how thick & clueless Natwest staff are

    i think 'thick' is unfair. 'Clueless' maybe. It's clear Natwest aren't training staff properly about their own products, but that's the fault of Natwest itself, not the staff us customers encounter at the counter.
  • stclair
    stclair Posts: 6,856 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    BugsyBrowne wrote: »
    This just shows how thick & clueless Natwest staff are if they don't know the difference between an online/offline card and their answer is its faulty.

    I do lol ......
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • BugsyBrowne
    BugsyBrowne Posts: 5,697 Forumite
    aleph_0 wrote: »
    i think 'thick' is unfair. 'Clueless' maybe. It's clear Natwest aren't training staff properly about their own products, but that's the fault of Natwest itself, not the staff us customers encounter at the counter.

    Maybe thick was the wrong word maybe Stupid & Clueless then.
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