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Cashback from Moneyexpert

Hi I'm wondering if someone out there can help me.
Back at the start of december i used moneyexpert to switch car insurance with the promise of £25 cashback.
I waited the 14days before applying, filled out the relevant application form and had the claim accepted.
Its now been over two months and I still havent heard anything.
Does anyone have a customer contact email i could contact or any other help you could give would be much abliged.
Thanks

Comments

  • Quentin
    Quentin Posts: 40,405 Forumite
    Their website has various contact details - though not specific to your problem, using these details should get you redirected:

    http://www.moneyexpert.com/information/contactus

    (2 months wait to get insurance cashback isn't unusual - insurance cashback often takes 6 months + from the cashback sites)
  • Many thanks I've just sent them an email so fingers crossed. I know its not much but I wouldnt have used their service otherwise.
  • InsideInsurance
    InsideInsurance Posts: 22,460 Forumite
    10,000 Posts Combo Breaker
    Was the cashback from them themselves or via the likes of Quidco? If its via a third party it is them you need to contact
  • Its with money expert. Just had an email from them now saying the incentive has already been delt with and will clear in due course.
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