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Collect+ "parcels made easy"

I'm waiting for a package sent via Collect+.

Apparently they have already tried 3 times to deliver but did not bother to leave anything like a card to say they have tried to deliver.

Their website seems to be set up for people sending packages not receiving them as without an account the only way of contacting them is via a form which can take 2 working days for a reply.

What are my options?

Comments

  • Yodel are the company delivering your parcel. Try ringing your local Yodel depot. Their numbers can often be found under either Yodel or HDNL on saynoto0870
  • Strapped
    Strapped Posts: 8,158 Forumite
    Surely not. So many people on this board recommend them.

    :silenced:
    They deem him their worst enemy who tells them the truth. -- Plato
  • alanrowell
    alanrowell Posts: 5,391 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Yodel are the company delivering your parcel. Try ringing your local Yodel depot.
    They won't talk to you without the YODEL reference - but they don't leave a card so I can't get a reference.

    The sender has tried to get them to change the delivery address but nothing seems to have happened.

    How the hell do delivery companies ever succeed in delivering packages to flats. At least the Post Office & Parcel Force do take it to a local collection point and do leave (or send) a card.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    alanrowell wrote: »
    They won't talk to you without the YODEL reference - but they don't leave a card so I can't get a reference.

    The sender has tried to get them to change the delivery address but nothing seems to have happened.

    How the hell do delivery companies ever succeed in delivering packages to flats. At least the Post Office & Parcel Force do take it to a local collection point and do leave (or send) a card.

    because Yodel are cheap
    so they use small scale owner/drivers working from their home
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