Real-life MMD: Boarding pass blunder - who should pay?

akbrooker

Sounds like your friend accepted no responsibility. You agreed for her to do the booking and printing, so you should have checked the details (presuming you saw them beforehand) but it's clearly not all your fault. Offering to do a task for others, like booking flights, is very generous but it also means taking responsibility.

mr-mixalot

If you want something done, do it yourself or at least check properly if you have tasked someone else with something as important as booking flight tickets

I'm sorry but you should have noticed and got the pass amended, your friend should not have to pay but ask her anyway, she may surprise you.

tgroom57

What happened to the cost of the original ticket? Did someone get a refund because it wasn't used?

I'd be looking at the booking process and writing to ask for a refund from the company that took the booking.

jay5040

Absolutely not, your friend done you a favour by booking the ticket for you, it is your responsibility to check your own ticket.

mrsbluenose

Surely it's impossible to make an airline booking with just an initial?

sherpavanwoman

Whilst this will probably make life difficult with your friend (especially in a holiday situation) it was a mistake. One which will never be repeated (at least by you) and a lesson learned.

Unfortunately you are the one left 'carrying the can'. Personally I would take the airline company to task over it.

19lottie82

I would EXPECT my friend to OFFER to make at least a contribution towards a new ticket. If she didn't, I would be a bit miffed, but wouldn't ask for one.....

GrumpyWithMoney

>One of the group had booked and printed all the boarding passes at >home, but didn't realise mine had only my initial, not my full name.

Before printing boarding cards, you normally need all the passport information and you have to fill in the details on-line. If it was the same person doing all the tasks (& the thread implies it was), then this problem should have been picked up then. If you are going to volunteer for a task make sure you know how to do it.

That said, I would hope my friends would all chip in to pay for the new flight.

Androcles

I am puzzled by what happened here. You say your friend booked and printed the boarding passes at home. Was that a single transaction done at one time? If so when did you get the chance to check your booking had been done correctly. If she did it all in one go, then it was her responsibility to make sure she put the correct data in, and I am sure that the instructions must have been clear otherwise she would have got the others wrong as well.

If this is the case, then it is definitely down to her. But should she pay? Strictly, you could argue that she should, but this is a group of friends. She did take the responsibility and do all the work. As somebody else said, I think it would be nice if the group decided to split the cost of the mistake amongst you all and recognise that she did not do it deliberately and it would be mean for her to carry the whole cost, (otherwise nobody will ever volunteer again), neither should you bear it all.

milvusvestal

It's unfortunate, but it was your responsibility to check that what was printed on the boarding pass was correct - not your friend's.

When any organization, be it an insurer, the DVLA or even online bookings and purchases, the recipient is always asked to verify the accuracy of the information provided. If, as in your case, a third party completes an application or other document on behalf of another, there is an even greater need to ensure that particulars given are correctly stated.

Besides, your friend was trying to be helpful, wasn't he? I don't think he or she deserves a rap on the knuckles for trying to save you the bother of doing it yourself.