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Used car warranty?
russ9898
Posts: 24 Forumite
Evening all,
Back in late October I purchased a 2007 Audi TT with a DSG/automatic gearbox.
Recently the car has started to drop into first gear whilst slowing down for corners. The car is still travelling at 15mph ish and would ordinarily be in third gear at these sorts of speed. The car only does this 5% of the time at the very most and many journeys can be completed without the fault occurring but it has begun to get more frequent.
The car is going into a local Audi specialist for a full service and diagnostics on Friday. It is suspected that the fault is a faulty mechatronic unit on the gear box (a fairly well know fault). The repair would be in excess of £1000.
Could anyone tell me where I stand legally in terms of the garage coughing up on this fault? The car cost circa £13k, and I feel it is reasonable to expect the transmission to last longer than 4 months, particularly as it is an automatic where human error cannot be blamed.
The garage are telling me they only supply a 2 months parts and labour warranty. Any advice gladly welcomed.
Thanks,
Russ
Back in late October I purchased a 2007 Audi TT with a DSG/automatic gearbox.
Recently the car has started to drop into first gear whilst slowing down for corners. The car is still travelling at 15mph ish and would ordinarily be in third gear at these sorts of speed. The car only does this 5% of the time at the very most and many journeys can be completed without the fault occurring but it has begun to get more frequent.
The car is going into a local Audi specialist for a full service and diagnostics on Friday. It is suspected that the fault is a faulty mechatronic unit on the gear box (a fairly well know fault). The repair would be in excess of £1000.
Could anyone tell me where I stand legally in terms of the garage coughing up on this fault? The car cost circa £13k, and I feel it is reasonable to expect the transmission to last longer than 4 months, particularly as it is an automatic where human error cannot be blamed.
The garage are telling me they only supply a 2 months parts and labour warranty. Any advice gladly welcomed.
Thanks,
Russ
0
Comments
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Hi Russ
I would contact Audi HQ if it's a well known fault & see if the cars were subject to any recall & if so, what was done about it.0 -
Thanks for the reply.
Unfortunately, its not that well known that it has caused Audi UK to issue a recall, although there have been a significant number of DSG failings over the years.
I believe Audi USA issued a recall as a result of a class action law suit, unfortunately in the UK we dont posses the ability as consumers to club together and fight the big companies.
This will need to be dealt with strictly between myself and the independent dealer i bought the car from.
Russ0
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