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Help Please - BG Refuse Credit Meter

Hello,

Apologies firstly if I am duplicating another thread but I couldn't find one addressing this question.

My partner and I purchased our first property on Dec 3rd 2012. Electricity is supplied by BG on a credit meter. Gas is also from BG but on a pre-payment meter. My other half put each of these accounts in her name.

Within a few days of the purchase she enquired about switching from pre-payment to credit meter for the gas supply but was informed that she had failed the credit check (she's never had a late payment in her life, and does have credit cards and now a mortgage). She was told that it is likely because she is a brand new customer and has no payment history etc. and that she can re-apply in 90 days. We have kept the meter topped-up and paid the one electricity bill we've had in this period on-time.

So, the 90 days has elapsed and she has been refused again. This seems ludicrous, all we want is a dual fuel direct debit for crying out loud!!!

Can anyone give advice as to how she, I or we can go about getting a credit meter. We have no loyalty to BG so if we can switch suppliers to get this we are happy to.

Thanks in advance,

Tom

Comments

  • Wywth
    Wywth Posts: 5,079 Forumite
    TomAshford wrote: »
    Hello,

    Apologies firstly if I am duplicating another thread but I couldn't find one addressing this question.

    My partner and I purchased our first property on Dec 3rd 2012. Electricity is supplied by BG on a credit meter. Gas is also from BG but on a pre-payment meter. My other half put each of these accounts in her name.

    Within a few days of the purchase she enquired about switching from pre-payment to credit meter for the gas supply but was informed that she had failed the credit check (she's never had a late payment in her life, and does have credit cards and now a mortgage). She was told that it is likely because she is a brand new customer and has no payment history etc. and that she can re-apply in 90 days. We have kept the meter topped-up and paid the one electricity bill we've had in this period on-time.

    So, the 90 days has elapsed and she has been refused again. This seems ludicrous, all we want is a dual fuel direct debit for crying out loud!!!

    Can anyone give advice as to how she, I or we can go about getting a credit meter. We have no loyalty to BG so if we can switch suppliers to get this we are happy to.

    Thanks in advance,

    Tom
    I hope this helps :)
    http://www.moneysupermarket.com/c/news/how-to-switch-from-a-prepayment-energy-meter/0014939/
  • Cardew
    Cardew Posts: 29,048 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    See if they will take an advanced deposit?

    or Switch supplier to a company who will change meter for free.
  • ollski
    ollski Posts: 943 Forumite
    Is she on the electoral roll?
  • macman
    macman Posts: 53,128 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    TomAshford wrote: »
    Hello,

    Apologies firstly if I am duplicating another thread but I couldn't find one addressing this question.

    My partner and I purchased our first property on Dec 3rd 2012. Electricity is supplied by BG on a credit meter. Gas is also from BG but on a pre-payment meter. My other half put each of these accounts in her name.

    Within a few days of the purchase she enquired about switching from pre-payment to credit meter for the gas supply but was informed that she had failed the credit check (she's never had a late payment in her life, and does have credit cards and now a mortgage). She was told that it is likely because she is a brand new customer and has no payment history etc. and that she can re-apply in 90 days. We have kept the meter topped-up and paid the one electricity bill we've had in this period on-time.

    So, the 90 days has elapsed and she has been refused again. This seems ludicrous, all we want is a dual fuel direct debit for crying out loud!!!

    Can anyone give advice as to how she, I or we can go about getting a credit meter. We have no loyalty to BG so if we can switch suppliers to get this we are happy to.

    Thanks in advance,

    Tom

    You miss the point that a credit meter is potentially unlimited credit.
    Have she checked her Experian file?
    The other option is for you to apply for an account in your own name.
    No free lunch, and no free laptop ;)
  • Thanks for everyone's responses. We are both now on the electoral register (we weren't when we first completed the sale).

    I think we will sound out some other suppliers to see if they will give us a credit meter.
  • Wywth
    Wywth Posts: 5,079 Forumite
    TomAshford wrote: »
    Thanks for everyone's responses. We are both now on the electoral register (we weren't when we first completed the sale).

    I think we will sound out some other suppliers to see if they will give us a credit meter.

    So did you buy the property in an cash a couple of months back?
    I don't know of any mortgage company that would lend to someone that wasn't on the electoral register.
  • Joyful
    Joyful Posts: 2,429 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Do be aware that if you have just been credit vetted for a mortgage and any other things to do with the new house that your credit rating will have decreased.
    Self Employed, Running my Dream Jobs
  • chanz4
    chanz4 Posts: 11,032 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    Normaly suppliers are not fussy on credit meters,
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
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